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What you say about our Prints
We are always grateful and proud to hear back from you. Here's what you have been saying about our Prints.
Thank you for the excellent service on my order for two pictures, the product, delivery and packaging were superb. Our friends are amazed that pictures like these existed and have difficulty in believing how much our home area has changed and also how much is still the same! A cousin living in Leicestershire was in tears to see a picture of her grandmother's house she played in as a child. Thank You.
Mr George Smith
I was given this as a fathers day present,but the card was slightly creased, when I rang you , I was greeted by a friendly member of your staff, who was more then happy to send me a replacement which I reieved today. I would like to congratulate yourselves on an fast and excellent service, and I hope to use you again in the future. MANY THANKS
Just a note to say that the replacement picture arrived safely and without being bent in half! I really appreciate you sending a replacement and shall be letting the Post Office know that I found their response most unhelpful. Thank you again. It's so nice to find a company who care about their customers in this way.
Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!)
We guarantee every single print we make, with no ifs or buts. If you are unhappy with your print for any reason, please get in touch. You can read more on our straightforward guarantee here.
Our Express delivery service offers despatch next working day for orders placed before 3pm, and delivery within 24 hours (or 48 hours for large items) thereafter. Orders via our Standard delivery service are typically despatched within 3-5 days of reciept of order. You may choose a delivery service at checkout.