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What people say:
Added 21st April 2011
“Thank you for wonderful prompt service. I'm delighted with the quality of my pictures and with the speed of your services”
Added 16th March 2011
“Today I received the four prints I ordered and they are fantastic! Thank you so much; I know the people who are to receive them as gifts will be 'over the moon'”
Added 8th November 2011
“I ordered on Sunday evening chose express delivery and it arrived on Tuesday. We are delighted with the chosen product and the speed in which we received it. Will definately use you again and certainly recommend you. Thank you”
Added 16th May 2017
“I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).
I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.
The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.
Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.”
Added 16th March 2021
“Just wanted to give you some feedback regarding the order quoted above. We found it easy to place the order and were extremely pleased when the framed photo arrived. It was for a friend's 70th birthday and she was delighted with it. We will certainly use your company again in the future and would recommend your products”
Added 16th March 2011
“I must say thank you for excellent service from your company. The jigsaw I ordered last friday was delivered on Monday in time for my father-in-law's birthday today. He is delighted with it. Really exceptional service! Kind regards April Startup (from Hong Kong”
Added 16th March 2011
“….It was more than generous of you to send the correct print (which is now winging its way to my friend in Devon) and for me to keep the 'wrong one' complimentory. It is very much appreciated”
Added 4th February 2021
“I just wanted to let you know that the calendar I ordered earlier this week has just arrived, and I am absolutely DELIGHTED with it!! Thank you so much for ensuring such a fast delivery! I'm extremely grateful to you - it is perfect and I know that my friend is just going to love it when I give it to her on Monday”
Added 16th March 2011
“Just to let you know my replacement photo arrived today, in perfect condition. I would just like to thank you for the quick and efficient service provided by you and your company,it is very much appreciated. Wishing you and all the staff at the company a Merry Christmas”
Added 16th March 2011
“I must thank you for the two superbly mounted photographs. They are absolutely exquisite, very evocative and nostalgic. Perfect in every way and beautifully packed. You are to be congratulated on a first class service, a great website and an amazingly good company all round”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 18th October 2021
“Good morning to you. I would just like to say a very big THANK YOU for the excellent service for my order. It is more than I could have expected , the pictures were so clear and from my order day to delivery day in just 3 days amazing. So thanks to you all.”
Added 18th October 2017
“It arrived this morning, and I just wanted to let you know I am over the moon with it. It’s really beautiful and I would recommend your business highly”
Added 28th November 2022
“Very prompt service.
Lovely clear pictures on calendar.
I choose a different calendar every year, and always very good.
Thankyou very much”
“I just received the Personalised Calendar I ordered only a couple of days ago. I wanted to tell you how delighted I am with it. The book is of excellent quality and arrived in perfect condition. Thank you so much”
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