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What people say:
Added 25th January 2018
“Please accept my thanks for your prompt delivery of my order for the framed Victorian map of Shropshire. This is intended as a present to my brother on a forthcoming significant birthday. I am delighted with the map and the framing: the standard of workmanship is immaculate.
I am so pleased with it that I will order one for myself in the near future. I will be in touch again when I am ready to do so.”
Added 16th May 2017
“I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).
I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.
The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.
Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.”
Added 16th March 2011
“Just to say very many thanks for the safe delivery of the frame for my father's photographs - ordered on Monday. Great customer sevice as usual”
Added 28th July 2021
“Just to let you know that the framed print I bought from you arrived safely and speedily yesterday by the unbeatable Royal Mail! It is exactly what I hoped for. Great service from Francis Frith. Many thanks.”
Added 16th March 2011
“I would like to thank you for your swift service in replacing this puzzle, it has arrived , as yet I have not unsealed it, I would like to thank you and your staff for an excellent service”
Added 19th September 2020
“Got my piers calendar and am totally delighted with it. I’m busy searching your pictures archive of my home town and will order some for old friends as their Christmas gift. Keep up the good work”
Added 5th September 2018
“Hello Andrea
Just a quick note to thank you and your team for your speedy and considerate service. I ordered a map print and explained to you that I really wanted it by this coming Friday as it is a special gift. You dealt with my order with the utmost professionalism and assured me it would be delivered by Friday. It came today. The print, the mount and the frame are exactly as I expected.
I am really impressed with your company’s service. Thank you.”
Added 16th March 2011
“Cannot thank you enough for your very prompt response to my concerns, it is indeed 'real' Customer Service. I look forward to receiving my items”
Added 16th March 2011
“I wish to say a huge thank you for my order. I placed this on Tuesday evening and have received in the post this morning. I am extremely pleased with my purchase and I wish to thank everyone there for pushing through my order. It really is very muchly appreciated. Thanks and kind regard”
Added 16th November 2022
Ideal present
“We wanted a present for a friend's 70th and found the ideal photo of Canterbury Cathedral. The picture arrived promptly and was beautifuly framed to match the photo. Excellent product and service”
Added 20th September 2004
“Just to say thanks for the above item…I am so pleased….I have many but this one is truly beautiful!!! (Order ref 1015128”
Added 16th March 2011
“Just a note to say thank you so much for the beautiful framed photograph of Edge hill, Old Cottages 1922 which I received on Saturday, just days after sending off my order. My cousin from Canada will be thrilled to receive such a lovely momento of his stay in Warwickshire”
Added 16th March 2011
“….several people have asked how to get hold of these items. I have eagerly recommended the service provided. It was lovely to get such friendly, efficient help”
Added 9th December 2017
“Wow what a prompt and reassuring response, thank you! I'll be recommending your company to everyone. Brilliant service, can't wait for the pictures ???? Best wishe”
Added 16th March 2011
“Just to say how delighted I am with the very good prompt service I will definately recommend you to my friends and family.Customer ref 1030853.My son also bought one of your jigsaws for a xmas present.Thanking you all and wishing you a happy xmas and prosperous New Year”
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