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What people say:
Added 16th March 2011
“I am delighted with the two books I've received, Whitby and Yorkshire and will get much pleasure from them. As children my brothers and I spent many happy hours on the Sands as they were called by that name in the 1930s - not the Beach as it is named today”
“Great site, it has put me in touch with a couple of old school friends. Keep up the good work”
Added 30th January 2008
“Those lovely books arrived this afternoon and I am so happy! They were in perfect condition and very well packaged. I look forward to sharing them with lots of friends and family. If you ever need someone to 'put in a good word' for the excellent service of your business, please do not hesitate to ask me. Thank you very much”
Added 5th July 2019
“Thank you very much for the excellent, prompt service and delivery of my order. It's a gift for my father's 94th birthday next month, hence the search for a photograph of somewhere in Plymouth (he was born there and always lived there) from the year 1925. I am sure he is going to be delighted with the gift; it's always so difficult to find something "different" for a gift when somebody has attained that age and has everything! Much appreciated.”
Added 14th November 2016
“I have today received my 3 tea towels that I ordered last week over the phone as was having a problem online.I am absolutely delighted with them and can't wait fir the recipients to open them.
Thank you for your excellent service”
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 7th May 2011
“Just to say thank you for the 3 framed pictures of old Pontefract, they are lovely just as I wanted and very quick delivery. I am retiring from 48 years in the NHS and I am donating them to the ward at Pontefract Hospital where I worked as a Nurse. They will be delighted and will cheer up many patients that remember that era”
Added 17th November 2022
Excellent quality print
“Some lovely pictures on the site to choose from. Prompt delivery and excellent quality print. Looks great on display”
Added 19th December 2016
“Absolutely delighted with the picture. It came in a beautiful frame which makes the print even nicer. Also, very fast delivery! Great service! Purchased for a gift and I'm sure the recipient will be very happy. Thank you so much. Merry Christmas”
Added 16th March 2011
“Firstly, thank you for your prompt reply to my email regarding express delivery. Secondly, thank you so much for delivering the picture so quickly. The picture was beautifully presented and nicer than I was expecting. I can't wait to give it to my Dad for his birthday. Many thanks”
Added 22nd December 2020
“I ordered my picture last Friday. I appreciated this was very likely to miss the Christmas delivery deadline. Imagine my shock and delight when my order was delivered today (Tuesday). This is outstanding service. The picture was a special Christmas gift for a relative. It featured a striking image of my relative's maternal grandfather as a teenager in 1910. A remarkable find from a remarkable collection. Thank you Francis Frith people.”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 16th March 2011
“I have today received my order from you and just wanted to let you know how pleased I am with the service received from you company. The prints are perfect and beautifully presented. I shall have no hesitation in recommending your company to friends and family who are looking for similar items. Again many thanks”
Added 16th March 2011
“A quick note to congratulate you guys on an exceptional website. We visited for the first time tonight and were very pleasantly surprised at the quality of the product and the ease of making a purchase, great promotional offers too.
I will not hesitate in passing on to friends and family your address and details, well done, and good luck for the future.
I look forward to receiving my purchase”
Added 25th March 2021
“Wow ! My framed print has arrived ..!! I am over the moon with it ... such an efficient and professional service ..!!! This is the only photograph that I have ever found of my house so I can’t Thankyou enough!! I will be ordering more of our local town!!
Thanks again !!!
”
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