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What people say:
Added 22nd December 2011
“The prints have now arrived with perfect timing and look fanatstic! I would like to thank you for your help in getting the prints to me in such a short space of time and in the run up to Christmas. Thank you, thank you, thank you, it's made a wolrd of difference”
Added 16th March 2011
“….be assured I shall recommend your company to all”
Added 16th March 2011
“I would like to thank you for your most wonderful books. For birthdays, Xmas, Easter etc they are great presents. Many thanks again”
Added 16th March 2011
“Hello. Thanks for everything you’ve done. My father-in-law loves his picture. Fantastic customer service.
Fantastic customer service”
Added 16th March 2011
“Re: 2 calendars you prepared for me containing pictures of Old Slapton, Dartmouth & Beesands in South Devon which I sent to two friends who live in Dartmouth. This is just to relay their great admiration and appreciation for their gifts. They were overwhelmed to see pictures of their childhood village, Slapton and to have a different one every month next year will bring back many happy memories. So, you see, not every email you get on this screen is a complaint. Well done and thank you for offering this item. I got a calendar for my parents last year with old pictures of Stanwell, Middlesex, where they were both born and they, too, were really happy and still haven't thrown it away. They just moved it to another place in the kitchen to make way for this year's 'ordinary' calendar. They are 84 and 85 years old.
Many thanks for making five people (including me!) very happy”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
“Great site, it has put me in touch with a couple of old school friends. Keep up the good work”
Added 16th March 2011
“Super class and quality. Could not be bettered. Thank you for sending so quick”
Added 16th March 2011
“Just a short note to say thank you for the wonderful prints I have received and speedy delivery. I had a couple of friends round last night and they have been literally lost for words. Keep up the good work. Best wishes for a happy and successful 2007”
Added 12th December 2017
“Dear Andrea, thank you very much for processing my recent order of a tea towel and picture. I was very pleased with the quality (and high standard of workmanship) and prompt delivery. The customer service was excellent”
Added 3rd December 2012
“Just wanted to say a huge thank you for arranging the prompt postage of the Rochdale Book I had ordered. I am amazed at how quickly it has arrived! My Dad will have a fantastic Christmas this year going over all the old photos and Memories.”
Added 16th March 2011
“This is just to say how delighted I am with the order I placed with you - order placed Tuesday, and arrived before lunch today. Absolutely brilliant. Item was required as a present for a member of staff at the Library, and everyone seems extremely pleased with the item”
“Hello everyone, Yesterday I received my second book on Andover. Today I received my book on Salisbury. Thank you for an excellent product and an excellent service! I will be ordering more books on the South of England in the near future. Take care, Chris”
Added 22nd August 2018
“Just a line regarding the book on this order. You may recall I ordered it on behalf of a couple of friends. They were absolutely delighted with the book, the inscription, and the prompt delivery. Thank you very much.”
Added 16th March 2011
“I recently purchased your East London Photographic Memories and I would like to say what an excellent read it is - full of old photos and such. I will probably be buying some of your other books in the future”
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