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What people say:
Added 4th November 2021
“Many thanks for this order - a fascinating set of four OS maps for our area going back 200 years. Lots of interesting comparisons to be made!
Kind regards,
John”
Added 19th December 2016
“Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :”
Added 6th December 2018
“Good afternoon. I have just received the above orders and am absolutely delighted with them. The quality is outstanding and I shall be in touch after Christmas to order more prints which evoke memories of childhood”
Added 12th November 2015
“I have been on Frith for years now... cannot recommend them enough, looking for something from your childhood... see if they have it. Bet they have... Highly Recommended. Excellent in more ways than one”
“Doesn't get much better - ordered Monday and came on Wednesday. Very pleased with my purchase which looks good on the wall”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“I wish to say a huge thank you for my order. I placed this on Tuesday evening and have received in the post this morning. I am extremely pleased with my purchase and I wish to thank everyone there for pushing through my order. It really is very muchly appreciated. Thanks and kind regard”
Added 16th March 2011
“I was very excited to see this on your website to buy. My parents owned the village shop in the picture from the late 1950's (not sure what date) until 1965 when I was just under 2 years old. They sold your postcards in their shop and I still have some tucked away somewhere. They obviously were very involved in village life although both are now deceased. They used to talk very fondly about their time in Wetheral and the village characters. Thank you for making my Christmas with being able to purchase this item”
Added 2nd May 2012
“Just a note to say thank you for such efficient service. I placed my order, express delivery, on Monday afternoon and it arrived today, Tuesday. Very impressed with both product and service”
Added 16th March 2011
“I would like to thank you for your swift service in replacing this puzzle, it has arrived , as yet I have not unsealed it, I would like to thank you and your staff for an excellent service”
Added 16th March 2011
“I'm new to the site and just think it is fantastic!...expect plenty more orders over the summer delivered to my address”
Added 23rd November 2022
“I’ve bought from this company before and as always, a first class service and produc”
Added 8th April 2020
“I am writing to thank you for your kind e-card service at this awful time. As I do now wish to take too much advantage of your service - I have sent 5 so far for Easter - please let me know if there is a limit of use, and the price of the cards if I exceed the limit. I must say they have all been well received and cheered the recipients considerably at what is otherwise a dismal time. Thank you again. Keep Safe and Well”
Added 20th September 2004
“Just to say thanks for the above item…I am so pleased….I have many but this one is truly beautiful!!! (Order ref 1015128”
Added 16th March 2011
“I received my framed prints this morning and I am really delighted with them, they are now proudly hanging on my living room wall. Thankyou very much”
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