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What people say:
Added 16th March 2011
“The photo arrived here in A1 condition 3 days ago. It's even better than I expected it to be and I'm so impressed with the photography and the really fast and convenient transatlantic transaction. It has been a very good experience as well as a good example of British business procedures and courteous customer service at it's very best.The photo of my former home; the old Rectory that my children and grandchildren have never seen is a treasure. The photo is even more special to me as my father's church was razed years ago and the Rectory was remodeled beyond recognition at the same time. Thanks to your photographic skills it will all live forever for me and my family”
Added 16th March 2011
“As a new subscriber, may I say that your web site is first-class - easy to navigate, all the information I needed and I will certainly be purchasing from you in the future”
Added 19th June 2017
“Dear Andrea, many thanks to you and to Claire for all the trouble you have taken to put matters right for me and to find the best possible map for me to give as a gift. I cannot tell you how impressed I am to receive such kind and courteous service and I will certainly be glad to use your firm again in the future.”
Added 16th March 2011
“I'm new to the site and just think it is fantastic!...expect plenty more orders over the summer delivered to my address”
Added 16th November 2022
Ideal present
“We wanted a present for a friend's 70th and found the ideal photo of Canterbury Cathedral. The picture arrived promptly and was beautifuly framed to match the photo. Excellent product and service”
Added 12th October 2022
Memories of the Lincoln we knew and left behind
“We always love the Francis Frith calendar of the Lincoln we remember from 50 years ago, when we left. Ordered one day, with our comments added as requested, and posted the next day. That is a very efficient service as per normal”
Added 16th March 2011
“I was very excited to see this on your website to buy. My parents owned the village shop in the picture from the late 1950's (not sure what date) until 1965 when I was just under 2 years old. They sold your postcards in their shop and I still have some tucked away somewhere. They obviously were very involved in village life although both are now deceased. They used to talk very fondly about their time in Wetheral and the village characters. Thank you for making my Christmas with being able to purchase this item”
Added 15th March 2011
“I would just like to thank you for your wonderful service with this recent order. I wanted to let you know that the goods arrived safely and that the recipients were absolutely delighted. You might not think that this is a very big thing until you see that the order was sent to Christchurch, New Zealand! I felt certain that this would be lost for ever after recent events but somehow it was delivered and was a welcome touch of comfort to them in the midst of so much devastation. Thank you again”
Added 16th March 2011
“Just a quick line to say that I received my framed historical map today and it is utterly wonderful. The gallery style frame is perfect and everything is just how I wanted it. Many thanks for a job well done”
Added 11th July 2020
“Just had a preliminary look at your new publication online and will return to it when time permits, but just to congratulate everyone involved in the production of this fascinating history. What a family they were”
Added 16th March 2011
“Recently I received my copy of "I Remember When" (I had a friend send it to me) I am extremely satisfied with the quality of this book. I am also grateful to you for choosing some of my own contributions to include in this fine coffeetable book
I firmly believe that the Francis Frith Collection is a wonderful way for us to memorialise our living experiences for others to rerad.
Again Thank You for these opportunities”
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 16th March 2011
“I have finally received my eagerly awaited copy of the book "I Remember When...". I was curious as to which story your company had published in the book. I was overwhelmed and astonished to see that you have published four of my stories, one of which is on Page 69. This entailed the story of the Majestic Cinema in Mitcham and my subsequent dream of going to the South Pacific. The pictures attached are in fact one of the islands I lived on for 14 years with my husband and two daughters - the youngest was born there and the eldest was 16 months when we arrived. We were there when Papua New Guinea became an Independent Nation and I have many experiences and memories of the island of New Britain - of course I have written these down - but are only for private publication. We left when my husband was murdered, but that is another story.
I continue to live in the Pacific and at the moment I am in Far North Queensland, Australia.
I will continue to write on your site on the different places I visited during my young years. I enjoy reading the book, it is very well presented, and learning of more experiences of the other writers in the book.
Thank you again for publishing my stories and I look forward to seeing another book published next year, whether it has any of my stories in it or not.
I would be grateful if you can forward my thanks to John M Buck”
Added 16th March 2011
“thank you so much. I placed this order as a fathers day present and after having read the timescales involved, fully expected the order to miss the fathers day deadline of sunday 18th June and realised this was my fault for leaving it to the last minute and was perfectly happy to explain to my father in law that his present would be a few days late. how happy was I when I rang him to explain this, when he told me that he had a parcel waiting on his doorstep for him when he returned from his holiday on the thursday!! I was amazed that you managed to get this wonderful present made and delivered within a matter of days and it was actually 3 days early for fathers day. thank you so much for your efforts and speediness.
a very grateful customer who will definitely recommend your services to friends and famil”
Added 16th March 2011
“I would like to say that I have only just discovered your website, and think it is absolutely wonderful. I have recommended it to several of my friends. I found out some more wonders of your site, that you can send messages to other people who have left messages. I was delighted to send a message to a girl who lived in Shere at the same time as I did 60+ years ago, and who is now in Australia. I cannot praise your site highly enough. Do keep up the good work”
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