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What people say:
Added 16th March 2011
“I wish to say a huge thank you for my order. I placed this on Tuesday evening and have received in the post this morning. I am extremely pleased with my purchase and I wish to thank everyone there for pushing through my order. It really is very muchly appreciated. Thanks and kind regard”
Added 30th April 2012
“I purchased two prints off you and I am writing to tell you how pleased I am.
They are beautifully mounted and presented, Thank you”
Added 21st April 2011
“Thank you for wonderful prompt service. I'm delighted with the quality of my pictures and with the speed of your services”
Added 16th March 2011
“Have just come across your website and its taken me down memory lane, its fantastic, its so easy to forget how places were. I will be purchasing photos in the near future”
Added 17th November 2022
Excellent quality print
“Some lovely pictures on the site to choose from. Prompt delivery and excellent quality print. Looks great on display”
Added 13th December 2012
“I am just writing to say how very please I was to receive my order this morning. 'Glorious Britian' (hardback) and Lincolnshire Living Memories (paperback) are to be given as a Christmas present to my stepfather and I'm sure he will be absolutely delighted. In particular the Glorious Britian book is superb - I just hope it won't look 'dog eared' by the time he receives it as it is very tempting to sit and read it myself before I hand it over! Excellent value for money, I will certainly recommend your website to friends and famil”
Added 16th March 2011
“I am writing to thank you for the excellent framed print of Holsworthy which arrived safely today. I am particularly grateful for the efficient and prompt manner in which the original error was rectified and the courtesy and politeness shown by the staff member who dealt with the problem when I telephoned”
Added 16th March 2011
“I recently purchased your East London Photographic Memories and I would like to say what an excellent read it is - full of old photos and such. I will probably be buying some of your other books in the future”
Added 16th March 2011
“Heartfelt thanks to all the staff involved with my purchases this past year. The quality of your products and speed of delivery is second to none.”
Added 19th October 2016
“Just a brief note to say the map has arrived safely and is all that we had hoped, and more!
Thank you for all your help and your team for completing the commission with time to spare.
”
Added 1st September 2020
“I have just received my Frances Frith picture of Alnmouth ( Northumberland) and am delighted with the picture and presentation. It depicts a house I lived in around 1945, and I have a rather old coloured post card of the same view. Thank you for your quick response and safe delivery. Best wishes. Frances Wells”
Added 10th November 2016
“Brilliant site, thank you. The photos bring back so many memories of bygone times”
Added 16th March 2011
“To all at Francis Frith.I have just recieved my copy of 'I Remember When' which includes my entry about the Witch from my family's past (page 197, bottom right hand side).
As a hopeful as yet unpublished writer, it was fantastic to see my name in print! To know that other readers will see my own name has given me an enormous kick.
Also, the book itself is prooving to be a good read that I can pick up and put down at any time and I'll always find facinating stories, some of which have already brought back memories of my own.
My Dad is in hospital at the moment, so I'll be taking the book with me on my next visit to show him. He will be impressed with it too!
Thanks once again, all at Francis Frith for choosing to include my memory. I'll be using your site again to order very soon, and I'll sing your prais es to everyone I work with (whether they are interested or not)!
Best wishes.
Ann Martin (one very satisfied customer”
Added 19th June 2017
“Dear Andrea, many thanks to you and to Claire for all the trouble you have taken to put matters right for me and to find the best possible map for me to give as a gift. I cannot tell you how impressed I am to receive such kind and courteous service and I will certainly be glad to use your firm again in the future.”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
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