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What people say:
Added 11th December 2018
“Thank you very much for sending the calendar of old Birmingham to my Mum and Dad. They received it yesterday and are absolutely thrilled with it. One very successful Christmas present.
Thank you for your amazing service.”
Added 16th March 2011
“The book has really given me quite unbelievable pleasure and brought back so many wonderful memories, a treasure indeed”
Added 16th March 2011
“Just to say very many thanks for the safe delivery of the frame for my father's photographs - ordered on Monday. Great customer sevice as usual”
Added 16th May 2011
“I have just been contacted by a Heather Shepherd who recognised my surname as it turned out her grandmother and I were neighbours for the first 20 years of my life. I write to say thank you to 'Francis Frith' for enabling my memories to become so active and I recommend to any one searching for friends/relatives do not give up as Francis Frith makes it all possible. My impending visit to UK in December 2011 has suddenly become even better than I was expecting. The above has just been posted and since I realise that you may not read every posting I would like to take this opportunity to thank you and your colleagues for the most wonderful site on the Internet.”
Added 22nd December 2020
“I ordered my picture last Friday. I appreciated this was very likely to miss the Christmas delivery deadline. Imagine my shock and delight when my order was delivered today (Tuesday). This is outstanding service. The picture was a special Christmas gift for a relative. It featured a striking image of my relative's maternal grandfather as a teenager in 1910. A remarkable find from a remarkable collection. Thank you Francis Frith people.”
Added 16th March 2011
“A really charming and evocative book. Well done! I'm very proud to have had my own name printed in it as a pre-publication buyer - Christmas presents sorted”
Added 17th November 2021
“Have just recieved our order.
So pleased with the quality and service.
Will be ordering again very soon.”
Added 26th October 2021
“just wanted to let you know that the order has arrived today!
this is great, as it is my partner's birthday, so I wanted to thank you all for a fantastic service!
Many thanks to all the team.”
Added 17th November 2022
Excellent quality print
“Some lovely pictures on the site to choose from. Prompt delivery and excellent quality print. Looks great on display”
Added 16th March 2011
“Not really an enquiry but a tribute to your wonderful site. I just had to say how much I enjoy traveling back in time via such beautiful photography. Thank you so much and I hope that I am not out staying my welcome posting too many memories. Thanks again”
Added 30th March 2017
“Hello, I have just taken delivery of my recent order and we are thoroughly pleased with the photograph”
Added 19th November 2011
“Just wanted to leave feedback. Recently ordered a calendar comprising of old Mudefore photos. Order arrived today, excellent service, product, quality, delivery and packaging. Would thoroughly recommend your company. Well done”
“Great site, it has put me in touch with a couple of old school friends. Keep up the good work”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
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