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What people say:
Added 5th September 2018
“Hello Andrea
Just a quick note to thank you and your team for your speedy and considerate service. I ordered a map print and explained to you that I really wanted it by this coming Friday as it is a special gift. You dealt with my order with the utmost professionalism and assured me it would be delivered by Friday. It came today. The print, the mount and the frame are exactly as I expected.
I am really impressed with your company’s service. Thank you.”
Added 16th March 2011
“Thank you so much for a wonderful book which brings back so many memories for my husband”
Added 16th March 2011
“Just wanted to say that I am extremely pleased with the framed print I ordered - it's lovely. The whole process was trouble-free so I wish to complement your team - you answered my query about delivery times promptly and accurately. I placed my order on Wednesday and I took delivery at 12.00 noon today (Friday).
An excellent picture and an excellent service. I shall certainly be placing future orders with you.
Thank you”
Added 16th March 2011
“I would like to say that I have only just discovered your website, and think it is absolutely wonderful. I have recommended it to several of my friends. I found out some more wonders of your site, that you can send messages to other people who have left messages. I was delighted to send a message to a girl who lived in Shere at the same time as I did 60+ years ago, and who is now in Australia. I cannot praise your site highly enough. Do keep up the good work”
“We were amazed at the speedy delivery of our well packed prints. We are SO pleased with them and they look great now they are on the wall. Thank you so much for an excellent service from start to finish. I am sure we will be back”
Added 11th July 2020
“Just had a preliminary look at your new publication online and will return to it when time permits, but just to congratulate everyone involved in the production of this fascinating history. What a family they were”
Added 26th October 2021
“just wanted to let you know that the order has arrived today!
this is great, as it is my partner's birthday, so I wanted to thank you all for a fantastic service!
Many thanks to all the team.”
Added 16th March 2011
“Extremely pleased with jigsaw I received last week. So much so that I've just ordered another one. Even managed to order free book this time. Forgot last time. Cheers, Pat Marti”
Added 11th March 2012
“I just wanted to say thank you very much for the very prompt delivery of the items I ordered for my father's 90th. The excellent telephone service and the safe delivery of the items yesterday, has meant that I don't need to wait in panic on the day in fear of missing the post. The items are perfect and I am sure I will be ordering again in the future”
Added 16th March 2021
“Just wanted to give you some feedback regarding the order quoted above. We found it easy to place the order and were extremely pleased when the framed photo arrived. It was for a friend's 70th birthday and she was delighted with it. We will certainly use your company again in the future and would recommend your products”
Added 30th January 2008
“Those lovely books arrived this afternoon and I am so happy! They were in perfect condition and very well packaged. I look forward to sharing them with lots of friends and family. If you ever need someone to 'put in a good word' for the excellent service of your business, please do not hesitate to ask me. Thank you very much”
Added 16th March 2011
“To all at Francis Frith.I have just recieved my copy of 'I Remember When' which includes my entry about the Witch from my family's past (page 197, bottom right hand side).
As a hopeful as yet unpublished writer, it was fantastic to see my name in print! To know that other readers will see my own name has given me an enormous kick.
Also, the book itself is prooving to be a good read that I can pick up and put down at any time and I'll always find facinating stories, some of which have already brought back memories of my own.
My Dad is in hospital at the moment, so I'll be taking the book with me on my next visit to show him. He will be impressed with it too!
Thanks once again, all at Francis Frith for choosing to include my memory. I'll be using your site again to order very soon, and I'll sing your prais es to everyone I work with (whether they are interested or not)!
Best wishes.
Ann Martin (one very satisfied customer”
Added 16th March 2011
“I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday. I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years. You have made her very happy and I look forward to using your service again in the future. With thanks.
I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday.
I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years.
You have made her very happy and I look forward to using your service again in the future.
With thanks
Dear Sir / Madam
I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday.
I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years.
You have made her very happy and I look forward to using your service again in the future.
With thanks
I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday. I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years. You have made her very happy and I look forward to using your service again in the future”
Added 16th March 2011
“Your website is terrific! Easy to use, comprehensive and totally addictive”
Added 10th September 2018
“Thank you. The framed photo arrived today, a full two days before I expected. Many thanks for your speedy service and delivery.”
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