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What people say:
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 4th May 2020
“Hello, I would just like to say "Thank you" for the prompt efficient service of my most recent order. A beautiful framed print which I ordered for my Mum's 91st birthday. She was delighted with it. I have purchased previous items of personalised calendars, tea towels and a jigsaw. Always the same excellent service. Thank you”
Added 12th December 2017
“Dear Andrea, thank you very much for processing my recent order of a tea towel and picture. I was very pleased with the quality (and high standard of workmanship) and prompt delivery. The customer service was excellent”
Added 16th March 2011
“Thank you, my order arrived safely on Friday. I am very pleased with it and will certaily be ordering again. The quality is excellent”
Added 16th March 2011
“The calendar is beautiful and very much appreciated by the recipient. It is a unique and personal gift to give. Thank you!
Regard”
Added 16th March 2011
“Thanks for a real grand book”
Added 29th January 2016
“Further to the chain I wanted to let you know the picture arrived in time yesterday and is absolutely perfect.
My husband was delighted with it.
I would like to say what a brilliant service I received, your quick contact and information was really helpful.
Thank you again”
Added 6th January 2012
“I'm so glad that Francis Frith exists, it's a great way to share memories, real spine-tingling nostalgia”
Added 16th March 2011
“Just to say a big thank you for the quality of the map I ordered from your company for a Christmas present. I was really pleased with it but was concerned I might not have enough wrapping paper left over- then what did i find but paper & gift tag included.
I am a very satisfied customer
Happy New Year & thanks once again to everyone concerne”
Added 22nd March 2019
“Just received my print and it is absolutely perfect! Thank you so much. My parents will love this gift.”
Added 16th March 2011
“Thank you very much for my beautiful photographs which arrived today….. I would not hesitate to recommend you to others”
Added 16th March 2011
“Came across your book quite by accident. What a wonderful trip down memory lane and also the added bonus of a free print which means my father's Xmas present is sorted! As he is Repton born and bred so a BIG Thank You”
Added 16th March 2011
“I am really thrilled with your website. I am visiting it after having bought your Around Manchester book. My family come from Salford and Manchester and I am ordering some photos from the book”
Added 16th March 2011
“Please accept my heartfelt thanks for dealing so efficiently with my pre-Christmas order and its complications. The prints arrived safely in good time and have proved to be excellent presents. Two octogenarian parents are normally very difficult to buy for at Christmas, but they are highly appreciative of the quality of the picturs and find the subject matter evocative of their childhood days. Thank you again”
Added 26th October 2021
“just wanted to let you know that the order has arrived today!
this is great, as it is my partner's birthday, so I wanted to thank you all for a fantastic service!
Many thanks to all the team.”
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