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What people say:
Added 16th March 2011
“I have just received the four prints that I ordered of Market Street in Alton Hampshire. Just to say how amazed I am with not only the service but the quality of the prints and the framing was done to a very high standard. I will certainlt be recomending you and once again, THANK YOU.
Darren Potton”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 16th March 2011
“I want to let you know how pleased I am with my order. Packaged very securely and the quality is superb. many thanks”
Added 16th March 2011
“Thank-you very much for your prompt reply, I look forward to receiving the images and choosing an alternative view. I must say your help in this matter has been outstanding, it is a pleasure to deal with a company who truly cares about it’s customers, a rare thing nowadays”
Added 16th March 2011
“Last minute order at the busiest time of year and you got it here in time. Many thanks to all at Frith Photos”
Added 30th March 2017
“Hello, I have just taken delivery of my recent order and we are thoroughly pleased with the photograph”
Added 6th December 2018
“Good afternoon. I have just received the above orders and am absolutely delighted with them. The quality is outstanding and I shall be in touch after Christmas to order more prints which evoke memories of childhood”
Added 16th March 2011
“..my father was absolutely delighted with the print of Winchmore Hill that I bought him for Christmas. It was his era and perfect. Thank you”
Added 29th January 2016
“Further to the chain I wanted to let you know the picture arrived in time yesterday and is absolutely perfect.
My husband was delighted with it.
I would like to say what a brilliant service I received, your quick contact and information was really helpful.
Thank you again”
Added 31st August 2016
“I have received today the two photos of the Crystal palace, and am writing to say how pleased I am with them. I was born and brought up nearby in the 40s,and 50s until 1962 when the family moved to Northampton, I would certainly recommend your products, for the quality and service you provide, the packaging provided excellent protection. Thank you”
“I received Calendars this morning. Very pleased with the quality. One for myself and one for my sister. Good memories of holidays at Talacre in the 60's. Many thanks”
Added 16th March 2011
“I received my calendar this morning and i just wanted to let you know that i am so pleased with it! It looks great and i know the recipient will be delighted! Thanks, Haze”
Added 16th March 2011
“I am writing to ask you to pass on my sincere thanks to everyone concerned in my recent order of 7 photographs from the Around Bournemouth book. The package arrived a few days ago and I couldn't be more thrilled with it! The most important thing was how beautifully it was wrapped and it arrived in perfect condition. When I unwrapped the photographs I was so delighted with them and kept looking at them over and over again. Thank you for providing such wonderful photographs - I can't wait to give them to my family”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“I recently purchased your East London Photographic Memories and I would like to say what an excellent read it is - full of old photos and such. I will probably be buying some of your other books in the future”
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