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What people say:
Added 16th March 2011
“I would like to thank you for your most wonderful books. For birthdays, Xmas, Easter etc they are great presents. Many thanks again”
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 16th March 2011
“I have today received my order from you and just wanted to let you know how pleased I am with the service received from you company. The prints are perfect and beautifully presented. I shall have no hesitation in recommending your company to friends and family who are looking for similar items. Again many thanks”
Added 12th November 2015
“I have been on Frith for years now... cannot recommend them enough, looking for something from your childhood... see if they have it. Bet they have... Highly Recommended. Excellent in more ways than one”
Added 16th March 2021
“Just wanted to give you some feedback regarding the order quoted above. We found it easy to place the order and were extremely pleased when the framed photo arrived. It was for a friend's 70th birthday and she was delighted with it. We will certainly use your company again in the future and would recommend your products”
Added 1st January 2001
“I posted a comment about how I was evacuated to Ystalyfera at the beginning of World War 11 (late 1930 ) and stayed with my aunt and uncle at Bryncelyn. Low and behold I have received a reply from the son of my long lost cousin, Conway Rees! They now live in Chicago USA and through the Francis Frith website we are now in contact after 60 years. I can't believe it and am eternally grateful for this opportunity”
Added 16th March 2011
“I just wanted to say a huge thank you for such an excellent service, I ordered my print yesterday and it arrived this morning. The print itself is fabulous and I am sure it will be a very much appreciated birthday present”
Added 9th June 2005
“Customer Ref. No. 161465 Received to-day my copy of above publication, Many thanks. Very pleased way beyond my expectations”
Added 16th March 2011
“I came across your website quite by accident and wanted to contact you to thank you so much for such a wonderful site.
Having spent the best part of an hour viewing old photos of places I used to live, I cannot tell you what an invaluable tool you have created. Long may you continue to keep our beautiful country's history alive!
Thank you for allowing me to relive old memories, and to pass them on to my family, who are equally amazed and grateful”
Added 16th May 2017
“I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).
I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.
The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.
Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.”
Added 17th November 2021
“Have just recieved our order.
So pleased with the quality and service.
Will be ordering again very soon.”
Added 31st August 2016
“I have received today the two photos of the Crystal palace, and am writing to say how pleased I am with them. I was born and brought up nearby in the 40s,and 50s until 1962 when the family moved to Northampton, I would certainly recommend your products, for the quality and service you provide, the packaging provided excellent protection. Thank you”
Added 16th March 2011
“Have just come across your website and its taken me down memory lane, its fantastic, its so easy to forget how places were. I will be purchasing photos in the near future”
Added 16th March 2011
“Hi Thank you so much for the framed map of our 'home', it is lovely to be able to match the places in the area to those shown on our house deeds, we have these since the land was a field, just as shown in the map! I only ordered the map by via the website on Sunday evening, and it arrived Thursday morning, a lovely surprise - thank you. We are now going to pick out pictures for a jigsaw for my parents of the places they have lived in for the last 50 years! Kind Regards Jane”
Added 16th March 2011
“Thank-you very much for your prompt reply, I look forward to receiving the images and choosing an alternative view. I must say your help in this matter has been outstanding, it is a pleasure to deal with a company who truly cares about it’s customers, a rare thing nowadays”
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