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What people say:
Added 6th July 2017
“I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.
Even though we paid for expedited delivery this is still incredibly quick service!
The way life seems to work is that people are very quick to complain but slow to say thank you.
The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.
Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento”
Added 1st November 2021
“I ordered a book with a personalised touch (from my youngest kids to their grandma). Having the option to personalise is one of the reasons I bought it. It was promptly delivered, no fuss, no delays. An absolutely beautiful pictorial historical account of my Mum's home town, which I am sure she will be delighted with.
Thank you very much Francis Frith”
Added 16th March 2011
“Your website is terrific! Easy to use, comprehensive and totally addictive”
Added 16th March 2011
“Picture arrived safe and well, I am very pleased with it, It brings back happy memories”
Added 16th March 2011
“….It was more than generous of you to send the correct print (which is now winging its way to my friend in Devon) and for me to keep the 'wrong one' complimentory. It is very much appreciated”
Added 4th November 2022
“Excellent product, good website to navigate, fast efficient delivery. Can’t really ask for mor”
Added 11th July 2020
“Just had a preliminary look at your new publication online and will return to it when time permits, but just to congratulate everyone involved in the production of this fascinating history. What a family they were”
Added 16th March 2011
“EXCELLENT WEBSITE! Simple, helpful, very informative, nicely automated, easy checkout and navigation”
Added 16th March 2011
“thank you so much. I placed this order as a fathers day present and after having read the timescales involved, fully expected the order to miss the fathers day deadline of sunday 18th June and realised this was my fault for leaving it to the last minute and was perfectly happy to explain to my father in law that his present would be a few days late. how happy was I when I rang him to explain this, when he told me that he had a parcel waiting on his doorstep for him when he returned from his holiday on the thursday!! I was amazed that you managed to get this wonderful present made and delivered within a matter of days and it was actually 3 days early for fathers day. thank you so much for your efforts and speediness.
a very grateful customer who will definitely recommend your services to friends and famil”
Added 31st August 2016
“I have received today the two photos of the Crystal palace, and am writing to say how pleased I am with them. I was born and brought up nearby in the 40s,and 50s until 1962 when the family moved to Northampton, I would certainly recommend your products, for the quality and service you provide, the packaging provided excellent protection. Thank you”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 16th March 2011
“I received my framed prints this morning and I am really delighted with them, they are now proudly hanging on my living room wall. Thankyou very much”
Added 16th March 2011
“Just wanted to let you know i received my picture of Steeton which i am thrilled to bits with. Thank you so much for taking the time to look in the archives for me”
Added 16th March 2011
“I would like to say that I have only just discovered your website, and think it is absolutely wonderful. I have recommended it to several of my friends. I found out some more wonders of your site, that you can send messages to other people who have left messages. I was delighted to send a message to a girl who lived in Shere at the same time as I did 60+ years ago, and who is now in Australia. I cannot praise your site highly enough. Do keep up the good work”
Added 16th March 2011
“….the print will become part of family history and a treasured possession. Many thanks”
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