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What people say:
Added 18th October 2021
“Good morning to you. I would just like to say a very big THANK YOU for the excellent service for my order. It is more than I could have expected , the pictures were so clear and from my order day to delivery day in just 3 days amazing. So thanks to you all.”
Added 16th March 2011
“Just wanted to say thank you for the lovely mounted print of Guildford that you sent me recently free when I returned the offer slip from your book of Guildford photos.
The print and your service are first class and I will not hesitate to tell my friends and family about the good impression you have made with one satisfied customer”
Added 16th March 2011
“Super class and quality. Could not be bettered. Thank you for sending so quick”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 16th March 2011
“The photo arrived here in A1 condition 3 days ago. It's even better than I expected it to be and I'm so impressed with the photography and the really fast and convenient transatlantic transaction. It has been a very good experience as well as a good example of British business procedures and courteous customer service at it's very best.The photo of my former home; the old Rectory that my children and grandchildren have never seen is a treasure. The photo is even more special to me as my father's church was razed years ago and the Rectory was remodeled beyond recognition at the same time. Thanks to your photographic skills it will all live forever for me and my family”
Added 18th May 2020
“ I was just searching for a photograph of a shop that my Grandfather and Father ran at 7 Bridge Street, Wye. Great to find one. My family ran the paper shop from 1962 until I think the Kettles took over. I can't be sure of the end date as both my Grandfather and father have now passed. I can remember living there as a young boy (from age of 4). I also remember the shop being flooded when the river broke it banks. I thought I would just share this with you. I have been back a number of times since and it is great to find your site”
Added 22nd August 2018
“Just a line regarding the book on this order. You may recall I ordered it on behalf of a couple of friends. They were absolutely delighted with the book, the inscription, and the prompt delivery. Thank you very much.”
Added 16th March 2011
“Thanks for a real grand book”
Added 22nd December 2020
“I ordered my picture last Friday. I appreciated this was very likely to miss the Christmas delivery deadline. Imagine my shock and delight when my order was delivered today (Tuesday). This is outstanding service. The picture was a special Christmas gift for a relative. It featured a striking image of my relative's maternal grandfather as a teenager in 1910. A remarkable find from a remarkable collection. Thank you Francis Frith people.”
Added 29th August 2020
“ I wanted an old map of Stoke Gifford, near Bristol for my husband's birthday. So l ordered an 1880 map from Francis Firth. I did pay for express delivery but I didn't expect it to arrive the next day! We are really pleased with the map which clearly shows our house. The framing is really good. The ordering process on the website was slick allowing you to see the various options for the mount and fram”
Added 16th March 2011
“I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year
I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year.
I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year.
regards, Richar”
Added 10th November 2022
Excellent Service!
“I ordered two books from Frances Frith, they came in two days, very quick service, books were very well packaged and arrived in excellent condition. Will be using them again in the future”
Added 22nd December 2017
“Can I just say, WOW, I am lost for words. I received the book I got for my Mum's Christmas today and was so impressed with it. Brilliant. Thank you, I'm so glad I found you on line after hours of searching what to get her. So, so happy with it. Thanks a million”
Added 20th October 2017
“The picture arrived this morning (Friday), here in Geneva. I am so impressed! I only ordered it on Monday evening. Thank you so much”
Added 15th July 2022
Quality Picture
“I ordered a framed print recently as a present and it was exactly what I wanted with the relevant, personal touch of location. It has a professional quality. Ordering was straight forward and there were many choices and variations which resulted in a lovely picture. The picture was delivered in a matter of days. My relatives were really pleased with their present. I would definitely recommend Francis Frith”
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