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What people say:
Added 29th August 2020
“ I wanted an old map of Stoke Gifford, near Bristol for my husband's birthday. So l ordered an 1880 map from Francis Firth. I did pay for express delivery but I didn't expect it to arrive the next day! We are really pleased with the map which clearly shows our house. The framing is really good. The ordering process on the website was slick allowing you to see the various options for the mount and fram”
Added 16th March 2011
“I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year
I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year.
I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year.
regards, Richar”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 30th April 2012
“I purchased two prints off you and I am writing to tell you how pleased I am.
They are beautifully mounted and presented, Thank you”
“Thank you very much for my framed photos - the quality is excellent and I 'was over the moon' when I first saw them and of how well they all turned out. The photos are certainly a talking point of days gone by and the memories they bring back. And thank you so much for having the photos available, and I will order more framed photos in the future of Swanley.
”
Added 12th October 2022
Memories of the Lincoln we knew and left behind
“We always love the Francis Frith calendar of the Lincoln we remember from 50 years ago, when we left. Ordered one day, with our comments added as requested, and posted the next day. That is a very efficient service as per normal”
Added 4th November 2021
“Hi, just to let you know that I have received my order and I am absolutely delighted with it and also the speed of delivery. I would definitely recommend you to family and friends.
Many thanks and Kind Regards
Maureen”
Added 16th March 2011
“A quick note to congratulate you guys on an exceptional website. We visited for the first time tonight and were very pleasantly surprised at the quality of the product and the ease of making a purchase, great promotional offers too.
I will not hesitate in passing on to friends and family your address and details, well done, and good luck for the future.
I look forward to receiving my purchase”
Added 16th March 2011
“I just want to say a massive thank you to you! I put a family memory on your site around last Christmas and I was contacted by my 3rd cousin in Canada,who had mountains of family photos and info. We are now sharing photos and discs, and email regularly.
Thanks again. Donna. I will be purchasing something from the site sometime soon”
Added 16th March 2011
“Just a little note to thank you for the beautiful picture of Bourne in Lincolnshire. It reminds me of, I believe, one of the most beautiful counties in the country. Many thanks once again”
Added 22nd August 2018
“Just a line regarding the book on this order. You may recall I ordered it on behalf of a couple of friends. They were absolutely delighted with the book, the inscription, and the prompt delivery. Thank you very much.”
Added 16th March 2011
“Please accept my heartfelt thanks for dealing so efficiently with my pre-Christmas order and its complications. The prints arrived safely in good time and have proved to be excellent presents. Two octogenarian parents are normally very difficult to buy for at Christmas, but they are highly appreciative of the quality of the picturs and find the subject matter evocative of their childhood days. Thank you again”
Added 16th March 2011
“Cannot thank you enough for your very prompt response to my concerns, it is indeed 'real' Customer Service. I look forward to receiving my items”
Added 12th December 2017
“Dear Andrea, thank you very much for processing my recent order of a tea towel and picture. I was very pleased with the quality (and high standard of workmanship) and prompt delivery. The customer service was excellent”
Added 19th June 2017
“Dear Andrea, many thanks to you and to Claire for all the trouble you have taken to put matters right for me and to find the best possible map for me to give as a gift. I cannot tell you how impressed I am to receive such kind and courteous service and I will certainly be glad to use your firm again in the future.”
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