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What people say:
Added 6th July 2017
“I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.
Even though we paid for expedited delivery this is still incredibly quick service!
The way life seems to work is that people are very quick to complain but slow to say thank you.
The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.
Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento”
Added 16th March 2011
“I must say thank you for excellent service from your company. The jigsaw I ordered last friday was delivered on Monday in time for my father-in-law's birthday today. He is delighted with it. Really exceptional service! Kind regards April Startup (from Hong Kong”
Added 16th March 2011
“Hi, Just to let you know I received the pics today and am absolutely delighted with them. They are superb quality and superbly mounted. Absolutely brilliant ! Many, many thanks”
Added 24th October 2018
“We thank you very much for the surprisingly prompt delivery of our ordered canvas print. Within a week after placing the order we received it in perfect condition in our village in Spain. We are very happy with it; it is perfect quality and beautifully framed - we love it!
Thank you for the excellent service throughout the process. ”
Added 16th March 2011
“I just wanted to thank you very much for such prompt service. I am delighted with my picture and will definitely be recommending you to my friends. Many thanks, Isl”
Added 20th October 2020
“I just wanted to say how impressed I am with your company. It was very easy for me to choose the print, frame and size etc and it arrived very quickly and is absolutely beautiful. Thank you very much! Kind regards, Sara ”
Added 16th March 2011
“I am writing to let you know how delighted and impressed I am with my historic map of the above address. It has provided me with a fascinating insight into my local area and looks particularly delightful in its frame. Thank you very much”
Added 16th March 2011
“….It was more than generous of you to send the correct print (which is now winging its way to my friend in Devon) and for me to keep the 'wrong one' complimentory. It is very much appreciated”
Added 28th September 2012
“I was delighted to receive my parcel on Wednesday of this week, having taken only seven days in transit to Brisbane "down under".
So Thank you very much for your very prompt attention to my order.
The quality of the books is superb and my family and I look forward to many Happy hours reminiscing about the places we know and love so much.
I will definitely be ordering from you again”
Added 10th November 2016
“Brilliant site, thank you. The photos bring back so many memories of bygone times”
Added 3rd October 2022
Excellent service and product
“I ordered a mug with a photo of an old church for the newly inducted Pastor.
The product arrived within a week, the personal message was perfect and the Pastor was absolutely over the moon with the gift. It is proudly displayed in his office, too good to use he says!
Thank you Francis Frith collection for the excellent service and product”
Added 8th November 2011
“I ordered on Sunday evening chose express delivery and it arrived on Tuesday. We are delighted with the chosen product and the speed in which we received it. Will definately use you again and certainly recommend you. Thank you”
Added 12th November 2015
“I have been on Frith for years now... cannot recommend them enough, looking for something from your childhood... see if they have it. Bet they have... Highly Recommended. Excellent in more ways than one”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 19th November 2011
“Just wanted to leave feedback. Recently ordered a calendar comprising of old Mudefore photos. Order arrived today, excellent service, product, quality, delivery and packaging. Would thoroughly recommend your company. Well done”
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