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What people say:
Added 16th March 2011
“Have just come across your website and its taken me down memory lane, its fantastic, its so easy to forget how places were. I will be purchasing photos in the near future”
Added 22nd December 2011
“The prints have now arrived with perfect timing and look fanatstic! I would like to thank you for your help in getting the prints to me in such a short space of time and in the run up to Christmas. Thank you, thank you, thank you, it's made a wolrd of difference”
Added 2nd May 2012
“Just a note to say thank you for such efficient service. I placed my order, express delivery, on Monday afternoon and it arrived today, Tuesday. Very impressed with both product and service”
Added 23rd May 2013
“I'm Just writing to let you know how absolutely delighted I am with my prints I spent many many happy holidays in Bourenmouth when I was a child in the 50s and 60s with my two brothers and parents. The two pictures I chose remind me of those happy days and the memories that will last forever. I still love visiting Bournemouth - it has to be my most favourite place on earth.
Thank you for dealing with my order so promptly. I've had various other items from you in the past and have loved them. Your site is amazing.”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“Thank you for the print of Slaithwaite, it arrived quickly, well packaged and intact, once again we are more than happy with the goods you supply. My husband is over the moon with his birthday present. Kind regards Mrs C Mellor. order no 29505”
Added 4th November 2022
“Excellent product, good website to navigate, fast efficient delivery. Can’t really ask for mor”
Added 26th October 2021
“just wanted to let you know that the order has arrived today!
this is great, as it is my partner's birthday, so I wanted to thank you all for a fantastic service!
Many thanks to all the team.”
Added 26th November 2012
“Just to let you know how delighted I am with my recent purchase. The quality of the print is excellent and the framing absolutely perfect. The print arrived very quickly considering the time of year. I must also add your customer service must be on of the best on-line. Thnak you so much”
Added 16th March 2011
“To all at Francis Frith.I have just recieved my copy of 'I Remember When' which includes my entry about the Witch from my family's past (page 197, bottom right hand side).
As a hopeful as yet unpublished writer, it was fantastic to see my name in print! To know that other readers will see my own name has given me an enormous kick.
Also, the book itself is prooving to be a good read that I can pick up and put down at any time and I'll always find facinating stories, some of which have already brought back memories of my own.
My Dad is in hospital at the moment, so I'll be taking the book with me on my next visit to show him. He will be impressed with it too!
Thanks once again, all at Francis Frith for choosing to include my memory. I'll be using your site again to order very soon, and I'll sing your prais es to everyone I work with (whether they are interested or not)!
Best wishes.
Ann Martin (one very satisfied customer”
Added 29th August 2020
“ I wanted an old map of Stoke Gifford, near Bristol for my husband's birthday. So l ordered an 1880 map from Francis Firth. I did pay for express delivery but I didn't expect it to arrive the next day! We are really pleased with the map which clearly shows our house. The framing is really good. The ordering process on the website was slick allowing you to see the various options for the mount and fram”
Added 16th March 2011
“I just wanted to thank you very much for such prompt service. I am delighted with my picture and will definitely be recommending you to my friends. Many thanks, Isl”
“Hello everyone, Yesterday I received my second book on Andover. Today I received my book on Salisbury. Thank you for an excellent product and an excellent service! I will be ordering more books on the South of England in the near future. Take care, Chris”
Added 1st July 2022
Mug with a map!
“I ordered a mug with a 19th century map to be printed on it. I'm so pleased with the result! Great quality print, really clear. It's a gift for my Aussie cousin, we are both into family history and the map actually shows the tiny village where our ancestors lived. I would definitely recommend this service. Delivery was good and I was kept informed. Thank you Francis Frith”
Added 20th March 2012
“I just wanted to say a big thank you for the map I ordered from you. It is a present and I am so pleased with it, it will make a wonderful gift. I am so please I found your website and will definately be using you again. Wonderful maps and great quality”
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