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What people say:
Added 16th March 2011
“Very rarely get to write these. Ordered photo for my Dad at about 8.30 on Sunday night (18th) delivered, correct in all regards on 21st. Thank you for getting this to me on time, I am looking forward to giving it to him for Christmas as it shows his primary school and the road he grew up in and is much better than the bar of fruit and nut my brother and I agreed earlier were the only things he would think of if asked to choose a christmas present. Nice also to receive an acknowledgment as a customer thanking me too. Keep up the good work and a Merry Christmas to you”
Added 16th March 2011
“Thank-you very much for your prompt reply, I look forward to receiving the images and choosing an alternative view. I must say your help in this matter has been outstanding, it is a pleasure to deal with a company who truly cares about it’s customers, a rare thing nowadays”
Added 16th March 2011
“Thank you for my order, my mother will be very pleasantly surprised when she opens it on Christmas Day.Thanks again”
Added 22nd December 2017
“Can I just say, WOW, I am lost for words. I received the book I got for my Mum's Christmas today and was so impressed with it. Brilliant. Thank you, I'm so glad I found you on line after hours of searching what to get her. So, so happy with it. Thanks a million”
Added 19th June 2017
“Dear Andrea, many thanks to you and to Claire for all the trouble you have taken to put matters right for me and to find the best possible map for me to give as a gift. I cannot tell you how impressed I am to receive such kind and courteous service and I will certainly be glad to use your firm again in the future.”
Added 14th February 2018
“The book has arrived- hurrah! It looks absolutely fabulous. I can’t thank you enough for both the speediness and quality. A huge thank you.”
Added 18th May 2015
“Thank you for the fabulous photos of the house and the camping field which my grandfather once owned. I have had to buy three of your photos”
Added 16th May 2017
“I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).
I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.
The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.
Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.”
Added 1st November 2021
“I ordered a book with a personalised touch (from my youngest kids to their grandma). Having the option to personalise is one of the reasons I bought it. It was promptly delivered, no fuss, no delays. An absolutely beautiful pictorial historical account of my Mum's home town, which I am sure she will be delighted with.
Thank you very much Francis Frith”
Added 12th August 2011
“I recently ordered an A3 Wall Calendar and an Appointment Calendar and I wish to say how pleased I am with the calendars you sent me. The photos are excellent and I am sure my sister will be pleased with the Appointment Calendar when I send it to her later in the year. Thanks again for all your efforts”
Added 16th March 2011
“I have just completed a jigsaw including four pictures of historic Repton (Derbyshire) and was delighted to find one actually showed a car my family owned, parked nr The Arch, Repton School. It was a Ford Squire, reg number clearly visible as 60 ARB-my father was the village policeman in the 50's, I remember being put in the back of the car with my sister, asleep in the middle of the night, to travel on family holidays to Cornwall! It was a lovely surprise..thankyo”
Added 30th April 2012
“I purchased two prints off you and I am writing to tell you how pleased I am.
They are beautifully mounted and presented, Thank you”
Added 26th November 2012
“Just to let you know how delighted I am with my recent purchase. The quality of the print is excellent and the framing absolutely perfect. The print arrived very quickly considering the time of year. I must also add your customer service must be on of the best on-line. Thnak you so much”
Added 4th June 2018
“I confirm delivery of my order. May I take this opportunity of thanking you for a very efficient service. I am very pleased with the quality of the photograph and how it has been framed. It will now take pride of place in my office.”
“I have just viewed many beautiful online pictures of old Rochdale. My memories only go back to the 1960's when I started work there but my mother shared her memories of days back to the 1920's or so. What a town to be proud of in the old days and what proud people Rochdalians were. I wish the same could be said of the town nowadays. So sad what has happened. Thank you so much for the marvellous pictures that have both made me smile and brought a tear or two. God bless you”
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