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What people say:
Added 15th August 2019
“I ordered 2 framed prints of Cobham yesterday, and they have just arrived (1pm) today. I am delighted with a) the prompt turn around but more importantly b) the quality of the products - excellent. They are gifts for my son and his fiancée who have just bought a house in Cobham. I know they will be thrilled with them. Thank you”
Added 25th September 2022
Above and Beyond!
“The title may sound a bit grand these days but it was so thoroughly deserved, the help, advice and continual patients of the staff concerned was a breath of fresh air and this Company was a joy to deal with, the five-star rating is well deserved and could have been even higher”
Added 16th March 2011
“Just a note to say that the replacement picture arrived safely and without being bent in half! I really appreciate you sending a replacement and shall be letting the Post Office know that I found their response most unhelpful. Thank you again. It's so nice to find a company who care about their customers in this way”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th November 2022
Perfect Gift
“The product was exactly what I was looking for. And to be able to have a free inscription printed inside has made it so very special. It is printed in a beautiful script too. One very happy customer, thank you so much”
Added 16th March 2011
“Hello, Thank you very much for the replacement print, which arrived today. Your service has been exceptional and prompt. order 513055 customer ref: 267692”
Added 3rd November 2022
The calendars are superb!
“The website was very easy to use and the service was excellent. We received our order very quickly and the calendars are superb”
Added 28th November 2022
“Very prompt service.
Lovely clear pictures on calendar.
I choose a different calendar every year, and always very good.
Thankyou very much”
Added 11th November 2019
“I have just received my order of 6 mugs printed with old pictures of Barnstaple. They arrived very quickly and in good condition and I just wanted to say thank you. They are to be a Christmas present for my brother in law who lives in Barnstaple and they are lovely. We bought him matching place mats last year which he loved. I am sure that he will also love these beautiful mugs. Thank you”
Added 25th March 2021
“Wow ! My framed print has arrived ..!! I am over the moon with it ... such an efficient and professional service ..!!! This is the only photograph that I have ever found of my house so I can’t Thankyou enough!! I will be ordering more of our local town!!
Thanks again !!!
”
Added 16th March 2011
“Very rarely get to write these. Ordered photo for my Dad at about 8.30 on Sunday night (18th) delivered, correct in all regards on 21st. Thank you for getting this to me on time, I am looking forward to giving it to him for Christmas as it shows his primary school and the road he grew up in and is much better than the bar of fruit and nut my brother and I agreed earlier were the only things he would think of if asked to choose a christmas present. Nice also to receive an acknowledgment as a customer thanking me too. Keep up the good work and a Merry Christmas to you”
Added 3rd June 2020
“I have just received my order. I can not express how pleased I am with it, I absolutely love it.
The house in the photo is now my home which is currently being renovated, so to find a photo of it from years gone by is a fabulous find. Thank you so much. It will be displayed with much love in our living room. Kindest regards to you all.”
Added 16th March 2011
“Print received today. Brilliant. Bought back many childhood memories.
Well done to you and the Mail.
Thank you”
Added 3rd October 2022
Excellent service and product
“I ordered a mug with a photo of an old church for the newly inducted Pastor.
The product arrived within a week, the personal message was perfect and the Pastor was absolutely over the moon with the gift. It is proudly displayed in his office, too good to use he says!
Thank you Francis Frith collection for the excellent service and product”
Added 16th March 2011
“My mother received her prints today. Thank you very much for responding so quickly this morning to my email. She is delighted with them”
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