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What people say:
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 16th May 2017
“We received the package yesterday and we LOVE it. Thank you to you and your team on working with me on this and being so easy to work with to make sure I got what I wanted. The canvas was perfect, the writing clear and the map with the buildings marked is great. Turned into the perfect birthday gift which I had hoped for.”
Added 16th March 2011
“I am writing to ask you to pass on my sincere thanks to everyone concerned in my recent order of 7 photographs from the Around Bournemouth book. The package arrived a few days ago and I couldn't be more thrilled with it! The most important thing was how beautifully it was wrapped and it arrived in perfect condition. When I unwrapped the photographs I was so delighted with them and kept looking at them over and over again. Thank you for providing such wonderful photographs - I can't wait to give them to my family”
Added 22nd December 2017
“Can I just say, WOW, I am lost for words. I received the book I got for my Mum's Christmas today and was so impressed with it. Brilliant. Thank you, I'm so glad I found you on line after hours of searching what to get her. So, so happy with it. Thanks a million”
Added 16th March 2011
“I had three of your wonderful books for Xmas so I am sending a cheque for three of your wonderful prints”
Added 10th September 2018
“Thank you. The framed photo arrived today, a full two days before I expected. Many thanks for your speedy service and delivery.”
Added 28th July 2021
“Just to let you know that the framed print I bought from you arrived safely and speedily yesterday by the unbeatable Royal Mail! It is exactly what I hoped for. Great service from Francis Frith. Many thanks.”
Added 16th March 2011
“Thank you for the prompt way in which you dealt with my enquiry. It was lovely to receive the print which I had ordered. It is very beautiful”
Added 16th March 2011
“Thank you so much. I cannot recommend your customer service highly enough. I shall certainly continue to use you in the future, and encourage anyone else to do so as well.
Yours gratefull”
Added 25th January 2018
“Please accept my thanks for your prompt delivery of my order for the framed Victorian map of Shropshire. This is intended as a present to my brother on a forthcoming significant birthday. I am delighted with the map and the framing: the standard of workmanship is immaculate.
I am so pleased with it that I will order one for myself in the near future. I will be in touch again when I am ready to do so.”
Added 14th November 2016
“I have today received my 3 tea towels that I ordered last week over the phone as was having a problem online.I am absolutely delighted with them and can't wait fir the recipients to open them.
Thank you for your excellent service”
Added 25th July 2012
“I received my photograph today and I would like to thank you for the excellent service. I'm delighted with the photograph of Lower Largo and it has brough back many good childhood memories and as this is a present for my borther I'm sure he will be deighted with it too”
Added 16th February 2018
“Thank you for sorting and suggesting the frame and colour of the picture. We are thrilled with it as was the recipient on his 70th birthday. Many thanks. ”
Added 16th March 2011
“Just wanted to let you know i received my picture of Steeton which i am thrilled to bits with. Thank you so much for taking the time to look in the archives for me”
Added 16th March 2011
“I just wanted to say a huge thank you for such an excellent service, I ordered my print yesterday and it arrived this morning. The print itself is fabulous and I am sure it will be a very much appreciated birthday present”
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