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What people say:
Added 16th March 2011
“Hi, Just to let you know I received the pics today and am absolutely delighted with them. They are superb quality and superbly mounted. Absolutely brilliant ! Many, many thanks”
Added 1st July 2022
Mug with a map!
“I ordered a mug with a 19th century map to be printed on it. I'm so pleased with the result! Great quality print, really clear. It's a gift for my Aussie cousin, we are both into family history and the map actually shows the tiny village where our ancestors lived. I would definitely recommend this service. Delivery was good and I was kept informed. Thank you Francis Frith”
Added 16th March 2011
“I am writing to ask you to pass on my sincere thanks to everyone concerned in my recent order of 7 photographs from the Around Bournemouth book. The package arrived a few days ago and I couldn't be more thrilled with it! The most important thing was how beautifully it was wrapped and it arrived in perfect condition. When I unwrapped the photographs I was so delighted with them and kept looking at them over and over again. Thank you for providing such wonderful photographs - I can't wait to give them to my family”
Added 29th August 2020
“ I wanted an old map of Stoke Gifford, near Bristol for my husband's birthday. So l ordered an 1880 map from Francis Firth. I did pay for express delivery but I didn't expect it to arrive the next day! We are really pleased with the map which clearly shows our house. The framing is really good. The ordering process on the website was slick allowing you to see the various options for the mount and fram”
Added 16th March 2011
“A quick note to congratulate you guys on an exceptional website. We visited for the first time tonight and were very pleasantly surprised at the quality of the product and the ease of making a purchase, great promotional offers too.
I will not hesitate in passing on to friends and family your address and details, well done, and good luck for the future.
I look forward to receiving my purchase”
“Great site, it has put me in touch with a couple of old school friends. Keep up the good work”
Added 24th April 2019
“I just wanted to say thank you for your help and for the excellent service provided by Francis Frith - my order arrived yesterday, so much sooner than anticipated, and it looks fantastic!”
Added 14th November 2016
“I have today received my 3 tea towels that I ordered last week over the phone as was having a problem online.I am absolutely delighted with them and can't wait fir the recipients to open them.
Thank you for your excellent service”
Added 16th March 2011
“A really charming and evocative book. Well done! I'm very proud to have had my own name printed in it as a pre-publication buyer - Christmas presents sorted”
Added 16th March 2011
“Just a note to say thank you so much for the beautiful framed photograph of Edge hill, Old Cottages 1922 which I received on Saturday, just days after sending off my order. My cousin from Canada will be thrilled to receive such a lovely momento of his stay in Warwickshire”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 12th October 2022
Memories of the Lincoln we knew and left behind
“We always love the Francis Frith calendar of the Lincoln we remember from 50 years ago, when we left. Ordered one day, with our comments added as requested, and posted the next day. That is a very efficient service as per normal”
Added 28th July 2021
“My brother (in France) is delighted with his book about Aylesbury where we were born and grew up. We are both impressed by your service and especially like the inscription idea.”
Added 23rd November 2022
“I’ve bought from this company before and as always, a first class service and produc”
Added 5th March 2021
“I am so thrilled with the framed photo print that I have just received from you. Choosing and ordering the print was simple and straightforward, and the quality of the reproduction was first class. I ordered a 1948 print of Ramsgate market place - and I think my mother is in the photo”
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