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What people say:
Added 16th March 2011
“Just wanted to say thank you for the lovely mounted print of Guildford that you sent me recently free when I returned the offer slip from your book of Guildford photos.
The print and your service are first class and I will not hesitate to tell my friends and family about the good impression you have made with one satisfied customer”
Added 16th March 2011
“Hello, Thank you very much for the replacement print, which arrived today. Your service has been exceptional and prompt. order 513055 customer ref: 267692”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 16th March 2011
“I just want to say thank you very much for the prompt production, despatch and delivery of my order. I placed the order on 24/04/07 at 22:55, and received it this morning, 26/04/07 at 10:30. I paid extra for the Express UK delivery option, but didn't really expect delivery till Friday. I am very impressed with your turnaround, and I also like the website for navigating round. I shall be recommending you to friends, and hope to shop with you again in the future”
Added 16th March 2011
“This is just a huge thank you for the impressive framed map I received yesterday. The recipient of this gift will be delighted I am sure. Thank you again for your great service”
Added 16th March 2011
“Thank you for the safe delivery of the recently ordered 3 prints, in their secure packaging. I am delighted with their excellent quality”
Added 25th November 2012
“I just wanted to thank you for the wonderful service on 2 calendars I ordered. I got them sent to my address in New Zealand but one was intended for my sister in USA. I didn't thnk they would arrive in time for me to send to her for Xmas, but thanks to your excellent serivce, they arrived in plenty of time to include one in her parcel. They were very well packaged, too.
Thanks again, she will be thrilled when her calendars arrives!”
Added 8th December 2011
“Received framed picture of Swanley today. Very pleased with purchase. It is a Christmas gift and will be very much appreciated”
Added 16th March 2011
“A really charming and evocative book. Well done! I'm very proud to have had my own name printed in it as a pre-publication buyer - Christmas presents sorted”
Added 16th March 2011
“I recently purchased your East London Photographic Memories and I would like to say what an excellent read it is - full of old photos and such. I will probably be buying some of your other books in the future”
Added 16th March 2011
“Thank-you very much for your prompt reply, I look forward to receiving the images and choosing an alternative view. I must say your help in this matter has been outstanding, it is a pleasure to deal with a company who truly cares about it’s customers, a rare thing nowadays”
Added 13th March 2020
“Received my photograph today much earlier than I expected. Extremely pleased with my purchase. It exceeded my expectations. Thank you”
Added 7th December 2019
“Hi, I just wanted to say a massive thank you for my order ?? I'm so pleased with it and I know that my Mum will love it! Thankyou! Michell”
Added 1st January 2001
“Dear Francis Frith, I am 61 years old and for some years have been unable to locate a grave in North Wales based on a single photo taken in the 30s by my father (now deceased). Thanks to your Photo Gallery I found a cemetery that I didn't know existed, emailed them, and have located that grave. Your gallery is of inestimable value as a research tool. Thank you so much. Yours sincerely, John Hamilton-Smit”
Added 30th April 2012
“I purchased two prints off you and I am writing to tell you how pleased I am.
They are beautifully mounted and presented, Thank you”
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