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What people say:
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 18th January 2018
“Thank you for the excellent service on my order for two pictures, the product, delivery and packaging were superb. Our friends are amazed that pictures like these existed and have difficulty in believing how much our home area has changed and also how much is still the same! A cousin living in Leicestershire was in tears to see a picture of her grandmother's house she played in as a child. Thank You”
Added 16th May 2011
“I have just been contacted by a Heather Shepherd who recognised my surname as it turned out her grandmother and I were neighbours for the first 20 years of my life. I write to say thank you to 'Francis Frith' for enabling my memories to become so active and I recommend to any one searching for friends/relatives do not give up as Francis Frith makes it all possible. My impending visit to UK in December 2011 has suddenly become even better than I was expecting. The above has just been posted and since I realise that you may not read every posting I would like to take this opportunity to thank you and your colleagues for the most wonderful site on the Internet.”
Added 16th March 2011
“My order was only sent to you yesterday yet it arrived today, in perfect condition. Thank you for a very efficient service - hats off to the Royal Mail, too”
Added 12th August 2011
“I recently ordered an A3 Wall Calendar and an Appointment Calendar and I wish to say how pleased I am with the calendars you sent me. The photos are excellent and I am sure my sister will be pleased with the Appointment Calendar when I send it to her later in the year. Thanks again for all your efforts”
Added 16th March 2011
“They say that money can't buy happiness but in the case of Frith photographic portraits there is a big exception. The framed photograph I received from my wife last Christmas was superb! I also received a wonderful book the Christmas before. I was so impressed that this Christmas I've ordered another two framed photographs, the detail and quality is simply astounding.
Thanks for a great service and unique gift idea”
Added 30th April 2012
“I purchased two prints off you and I am writing to tell you how pleased I am.
They are beautifully mounted and presented, Thank you”
Added 16th March 2011
“The book was a Christmas present. An excellent choice which gave me a wonderful trip down memory lane on Christmas Day. Thank you”
Added 16th March 2011
“Thank you for my order, my mother will be very pleasantly surprised when she opens it on Christmas Day.Thanks again”
Added 9th December 2017
“Wow what a prompt and reassuring response, thank you! I'll be recommending your company to everyone. Brilliant service, can't wait for the pictures ???? Best wishe”
Added 16th March 2011
“Just to say very many thanks for the safe delivery of the frame for my father's photographs - ordered on Monday. Great customer sevice as usual! (ref: 567226”
Added 16th March 2011
“May I thank you most warmly for your response in sending a replacement framed print so very promptly, and for not requiring the return of the faulty original. The replacement is first class in every way”
Added 28th July 2021
“My brother (in France) is delighted with his book about Aylesbury where we were born and grew up. We are both impressed by your service and especially like the inscription idea.”
Added 12th October 2022
Memories of the Lincoln we knew and left behind
“We always love the Francis Frith calendar of the Lincoln we remember from 50 years ago, when we left. Ordered one day, with our comments added as requested, and posted the next day. That is a very efficient service as per normal”
“Doesn't get much better - ordered Monday and came on Wednesday. Very pleased with my purchase which looks good on the wall”
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