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What people say:
Added 16th March 2011
“Hello, Just to say i received the calendar this morning, i am absolutely delighted with this, and to say thank you very much”
Added 16th March 2011
“I received my order on Friday and was delighted with the quality of the photographs and the mounting, thank you very much”
Added 16th March 2011
“Your website is terrific! Easy to use, comprehensive and totally addictive”
Added 16th March 2011
“Last minute order at the busiest time of year and you got it here in time. Many thanks to all at Frith Photos”
Added 20th October 2017
“The picture arrived this morning (Friday), here in Geneva. I am so impressed! I only ordered it on Monday evening. Thank you so much”
Added 16th March 2011
“I am so glad i used the Francis frith collection to buy my mum and mother in law there xmas presents.The pictures are fantastic and they will love them.I will spread the word around about your fantastic photo collection..Well done”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 4th November 2022
“Excellent product, good website to navigate, fast efficient delivery. Can’t really ask for mor”
Added 16th March 2011
“Many thanks for all the beautiful Frith prints we have received from you in the last 12 months. Five were for our Golden Wedding August 28th & this last order is for Christmas - thank you again for agreeing to send me the correct frame for the map which is wonderful. Also thank-you for the free book & for the Free address book. Gladys Harrison”
Added 16th March 2011
“Really have enjoyed my book. Wonderful collection”
Added 11th March 2012
“I just wanted to say thank you very much for the very prompt delivery of the items I ordered for my father's 90th. The excellent telephone service and the safe delivery of the items yesterday, has meant that I don't need to wait in panic on the day in fear of missing the post. The items are perfect and I am sure I will be ordering again in the future”
Added 8th November 2011
“I ordered on Sunday evening chose express delivery and it arrived on Tuesday. We are delighted with the chosen product and the speed in which we received it. Will definately use you again and certainly recommend you. Thank you”
Added 16th March 2011
“I wanted to write to thank you for your prompt service. The framed print arrived on Saturday. It is a present for a friend and has arrived in good time. Thank you very much. I will be recommending you”
Added 16th May 2017
“I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).
I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.
The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.
Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.”
Added 16th March 2011
“A quick note to congratulate you guys on an exceptional website. We visited for the first time tonight and were very pleasantly surprised at the quality of the product and the ease of making a purchase, great promotional offers too.
I will not hesitate in passing on to friends and family your address and details, well done, and good luck for the future.
I look forward to receiving my purchase”
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