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What people say:
Added 22nd December 2020
“I ordered my picture last Friday. I appreciated this was very likely to miss the Christmas delivery deadline. Imagine my shock and delight when my order was delivered today (Tuesday). This is outstanding service. The picture was a special Christmas gift for a relative. It featured a striking image of my relative's maternal grandfather as a teenager in 1910. A remarkable find from a remarkable collection. Thank you Francis Frith people.”
Added 15th July 2022
Quality Picture
“I ordered a framed print recently as a present and it was exactly what I wanted with the relevant, personal touch of location. It has a professional quality. Ordering was straight forward and there were many choices and variations which resulted in a lovely picture. The picture was delivered in a matter of days. My relatives were really pleased with their present. I would definitely recommend Francis Frith”
Added 4th January 2018
“I would just like to send your company a big thank you for my order of a framed print received before Christmas. Everything was perfect, from the ease of ordering, the delivery and, of course, the superb product. I'm not one to heap praise but your Company has so impressed me that I had to let you know. Thank you again, Wishing you a happy New Year, and assuring you of my continued custom, Sue Manning”
Added 16th March 2011
“Just a little note to thank you for the beautiful picture of Bourne in Lincolnshire. It reminds me of, I believe, one of the most beautiful counties in the country. Many thanks once again”
Added 16th March 2011
“Recently I received my copy of "I Remember When" (I had a friend send it to me) I am extremely satisfied with the quality of this book. I am also grateful to you for choosing some of my own contributions to include in this fine coffeetable book
I firmly believe that the Francis Frith Collection is a wonderful way for us to memorialise our living experiences for others to rerad.
Again Thank You for these opportunities”
Added 24th August 2022
“I placed an order with you last Friday and received it this morning - brilliant!
This was the first time I have ordered calendars from you and I am very impressed - they are great - thank-you”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“Both items received safely. Both items wonderful!! Many thanks and a Happy Christmas to you all”
Added 16th March 2011
“Hi there, Thank you for the beautiful Burleigh print from the 1950s which arrived safely this morning. It is for my husband for his birthday in a couple of weeks and I think he will love it. I was really lucky in that the view this photo looks out on is actually our house!! Interesting to see how much it has changed over the years! Many thanks for an excellent service. I will recommend you to my family and friend”
Added 16th March 2011
“This is just a huge thank you for the impressive framed map I received yesterday. The recipient of this gift will be delighted I am sure. Thank you again for your great service”
Added 16th March 2011
“I am so glad i used the Francis frith collection to buy my mum and mother in law there xmas presents.The pictures are fantastic and they will love them.I will spread the word around about your fantastic photo collection..Well done”
Added 16th February 2018
“Thank you for sorting and suggesting the frame and colour of the picture. We are thrilled with it as was the recipient on his 70th birthday. Many thanks. ”
Added 16th March 2011
“….be assured I shall recommend your company to all”
Added 28th November 2022
“Very prompt service.
Lovely clear pictures on calendar.
I choose a different calendar every year, and always very good.
Thankyou very much”
Added 16th March 2011
“Extremely pleased with jigsaw I received last week. So much so that I've just ordered another one. Even managed to order free book this time. Forgot last time. Cheers, Pat Marti”
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