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What people say:
Added 18th May 2020
“I would just like to say "Thank you" for the prompt efficient service of my most recent order. A beautiful framed print which I ordered for my Mum's 91st birthday. She was delighted with it. I have purchased previous items of personalised calendars, tea towels and a igsaw. Always the same excellent service. Thank yo”
Added 16th March 2011
“Just a note to say that the replacement picture arrived safely and without being bent in half! I really appreciate you sending a replacement and shall be letting the Post Office know that I found their response most unhelpful. Thank you again. It's so nice to find a company who care about their customers in this way”
Added 16th May 2011
“I have just been contacted by a Heather Shepherd who recognised my surname as it turned out her grandmother and I were neighbours for the first 20 years of my life. I write to say thank you to 'Francis Frith' for enabling my memories to become so active and I recommend to any one searching for friends/relatives do not give up as Francis Frith makes it all possible. My impending visit to UK in December 2011 has suddenly become even better than I was expecting. The above has just been posted and since I realise that you may not read every posting I would like to take this opportunity to thank you and your colleagues for the most wonderful site on the Internet.”
Added 16th March 2011
“Just a little note to thank you for the beautiful picture of Bourne in Lincolnshire. It reminds me of, I believe, one of the most beautiful counties in the country. Many thanks once again”
Added 22nd August 2018
“Just a line regarding the book on this order. You may recall I ordered it on behalf of a couple of friends. They were absolutely delighted with the book, the inscription, and the prompt delivery. Thank you very much.”
Added 16th March 2011
“I would just like to thankyou my order that I received today.It is first class and they look great on the wall. Thanks once again for your speedy service and first class work”
Added 1st September 2020
“I have just received my Frances Frith picture of Alnmouth ( Northumberland) and am delighted with the picture and presentation. It depicts a house I lived in around 1945, and I have a rather old coloured post card of the same view. Thank you for your quick response and safe delivery. Best wishes. Frances Wells”
Added 16th March 2011
“Calendar arrived yesterday (2nd Feb) Most impressed with speed of service and calendar itself. Thanks a lot”
“I wanted to thank you and tell you how very delighted I am with the Calendar I received this morning - I couldn't believe how very quickly it arrived! This is actually for a present and I know the person I bought it for will be delighted! Thank you so much”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“Just a note to say thank you so much for the beautiful framed photograph of Edge hill, Old Cottages 1922 which I received on Saturday, just days after sending off my order. My cousin from Canada will be thrilled to receive such a lovely momento of his stay in Warwickshire”
Added 16th May 2017
“We received the package yesterday and we LOVE it. Thank you to you and your team on working with me on this and being so easy to work with to make sure I got what I wanted. The canvas was perfect, the writing clear and the map with the buildings marked is great. Turned into the perfect birthday gift which I had hoped for.”
Added 16th March 2011
“EXCELLENT WEBSITE! Simple, helpful, very informative, nicely automated, easy checkout and navigation”
Added 16th March 2011
“finding these photographs here with frith as been fantastic..coming in all sizes framed unframed, posters etc sheer quality ...a cracking good website with excellent items.........thanks gary perri”
“Thank you very much for my framed photos - the quality is excellent and I 'was over the moon' when I first saw them and of how well they all turned out. The photos are certainly a talking point of days gone by and the memories they bring back. And thank you so much for having the photos available, and I will order more framed photos in the future of Swanley.
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