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What you say about our Prints
We are always grateful and proud to hear back from you. Here's what you have been saying about our Prints.
The photo arrived here in A1 condition 3 days ago. It's even better than I expected it to be and I'm so impressed with the photography and the really fast and convenient transatlantic transaction. It has been a very good experience as well as a good example of British business procedures and courteous customer service at it's very best.The photo of my former home; the old Rectory that my children and grandchildren have never seen is a treasure. The photo is even more special to me as my father's church was razed years ago and the Rectory was remodeled beyond recognition at the same time. Thanks to your photographic skills it will all live forever for me and my family.
I am writing to thank you for the excellent framed print of Holsworthy which arrived safely today. I am particularly grateful for the efficient and prompt manner in which the original error was rectified and the courtesy and politeness shown by the staff member who dealt with the problem when I telephoned.
Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!)
I received my photograph today and I would like to thank you for the excellent service. I'm delighted with the photograph of Lower Largo and it has brough back many good childhood memories and as this is a present for my borther I'm sure he will be deighted with it too.
We guarantee every single print we make, with no ifs or buts. If you are unhappy with your print for any reason, please get in touch. You can read more on our straightforward guarantee here.
Our Express delivery service offers despatch next working day for orders placed before 3pm, and delivery within 24 hours (or 48 hours for large items) thereafter. Orders via our Standard delivery service are typically despatched within 3-5 days of reciept of order. You may choose a delivery service at checkout.