May I thank you most warmly for your response in sending a replacement framed print so very promptly, and for not requiring the return of the faulty original. The replacement is first class in every way.

Alan Dickinson

I must apologize for the lateness of response but have only just finished reading said book which I found most informative. The quality of the photographs seems better than previous and the layout of the pages led seamlessly from one to another. All in all a thoroughly good read which leads me to quote some previous author who said, “the book to read is not the one that thinks for you but the one that makes you think.” Your books certainly make you think.

Nicolas Oakley

I just wanted to say thank you very much for the very prompt delivery of the items I ordered for my father's 90th. The excellent telephone service and the safe delivery of the items yesterday, has meant that I don't need to wait in panic on the day in fear of missing the post. The items are perfect and I am sure I will be ordering again in the future.

Sue Hurley

It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world.

Miss Linda Barnett