We are still able to despatch most of our products, however, coasters and placemats are still not available but we hope to offer these again soon.
Our despatch times are normal, but Royal Mail & Parcelforce delivery times are varying depending on location - some parcels arrive next day and others are taking up to 10 days, which we have no control over.We will update this message as anything changes.
What you say about our Prints
We are always grateful and proud to hear back from you. Here's what you have been saying about our Prints.
It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world.
Miss Linda Barnett
The photo arrived here in A1 condition 3 days ago. It's even better than I expected it to be and I'm so impressed with the photography and the really fast and convenient transatlantic transaction. It has been a very good experience as well as a good example of British business procedures and courteous customer service at it's very best.The photo of my former home; the old Rectory that my children and grandchildren have never seen is a treasure. The photo is even more special to me as my father's church was razed years ago and the Rectory was remodeled beyond recognition at the same time. Thanks to your photographic skills it will all live forever for me and my family.
We guarantee every single print we make, with no ifs or buts. If you are unhappy with your print for any reason, please get in touch. You can read more on our straightforward guarantee here.
Our Express delivery service offers despatch next working day for orders placed before 3pm, and delivery within 24 hours (or 48 hours for large items) thereafter. Orders via our Standard delivery service are typically despatched within 3-5 days of reciept of order. You may choose a delivery service at checkout.