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What people say:
Added 12th December 2017
“Dear Andrea, thank you very much for processing my recent order of a tea towel and picture. I was very pleased with the quality (and high standard of workmanship) and prompt delivery. The customer service was excellent”
Added 3rd October 2022
Excellent service and product
“I ordered a mug with a photo of an old church for the newly inducted Pastor.
The product arrived within a week, the personal message was perfect and the Pastor was absolutely over the moon with the gift. It is proudly displayed in his office, too good to use he says!
Thank you Francis Frith collection for the excellent service and product”
Added 16th March 2011
“Re: 2 calendars you prepared for me containing pictures of Old Slapton, Dartmouth & Beesands in South Devon which I sent to two friends who live in Dartmouth. This is just to relay their great admiration and appreciation for their gifts. They were overwhelmed to see pictures of their childhood village, Slapton and to have a different one every month next year will bring back many happy memories. So, you see, not every email you get on this screen is a complaint. Well done and thank you for offering this item. I got a calendar for my parents last year with old pictures of Stanwell, Middlesex, where they were both born and they, too, were really happy and still haven't thrown it away. They just moved it to another place in the kitchen to make way for this year's 'ordinary' calendar. They are 84 and 85 years old.
Many thanks for making five people (including me!) very happy”
Added 16th March 2011
“I am writing to thank you for the excellent framed print of Holsworthy which arrived safely today. I am particularly grateful for the efficient and prompt manner in which the original error was rectified and the courtesy and politeness shown by the staff member who dealt with the problem when I telephoned”
Added 16th March 2011
“Hello, Thank you very much for the replacement print, which arrived today. Your service has been exceptional and prompt. order 513055 customer ref: 267692”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 11th March 2012
“I just wanted to say thank you very much for the very prompt delivery of the items I ordered for my father's 90th. The excellent telephone service and the safe delivery of the items yesterday, has meant that I don't need to wait in panic on the day in fear of missing the post. The items are perfect and I am sure I will be ordering again in the future”
Added 18th December 2017
“I have today received my book and wanted to let you know that I am delighted. Just what I wanted and thank you for a very efficient service and quick delivery”
Added 8th November 2011
“I ordered on Sunday evening chose express delivery and it arrived on Tuesday. We are delighted with the chosen product and the speed in which we received it. Will definately use you again and certainly recommend you. Thank you”
Added 16th March 2011
“I received the Poster size Photograph of Abertillery this morning, I would like to say that is an excellent image. The quality and detail is wonderful.
Many thanks,
Graham”
Added 30th January 2008
“Those lovely books arrived this afternoon and I am so happy! They were in perfect condition and very well packaged. I look forward to sharing them with lots of friends and family. If you ever need someone to 'put in a good word' for the excellent service of your business, please do not hesitate to ask me. Thank you very much”
Added 18th June 2012
“I just wanted to thank you for my order which was delivered very quickly. I am so pleased with the mounted black and white print and I am sure the recipient will love it too. I will most definitely revisit your website in the futur”
Added 16th March 2011
“Thank you for the prompt way in which you dealt with my enquiry. It was lovely to receive the print which I had ordered. It is very beautiful”
Added 1st November 2021
“I ordered a book with a personalised touch (from my youngest kids to their grandma). Having the option to personalise is one of the reasons I bought it. It was promptly delivered, no fuss, no delays. An absolutely beautiful pictorial historical account of my Mum's home town, which I am sure she will be delighted with.
Thank you very much Francis Frith”
Added 16th March 2011
“This website is brilliant”
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