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What people say:
Added 16th March 2011
“thank you so much. I placed this order as a fathers day present and after having read the timescales involved, fully expected the order to miss the fathers day deadline of sunday 18th June and realised this was my fault for leaving it to the last minute and was perfectly happy to explain to my father in law that his present would be a few days late. how happy was I when I rang him to explain this, when he told me that he had a parcel waiting on his doorstep for him when he returned from his holiday on the thursday!! I was amazed that you managed to get this wonderful present made and delivered within a matter of days and it was actually 3 days early for fathers day. thank you so much for your efforts and speediness.
a very grateful customer who will definitely recommend your services to friends and famil”
Added 16th March 2011
“Just wanted to let you know i received my picture of Steeton which i am thrilled to bits with. Thank you so much for taking the time to look in the archives for me”
Added 16th March 2011
“To all at Francis Frith.I have just recieved my copy of 'I Remember When' which includes my entry about the Witch from my family's past (page 197, bottom right hand side).
As a hopeful as yet unpublished writer, it was fantastic to see my name in print! To know that other readers will see my own name has given me an enormous kick.
Also, the book itself is prooving to be a good read that I can pick up and put down at any time and I'll always find facinating stories, some of which have already brought back memories of my own.
My Dad is in hospital at the moment, so I'll be taking the book with me on my next visit to show him. He will be impressed with it too!
Thanks once again, all at Francis Frith for choosing to include my memory. I'll be using your site again to order very soon, and I'll sing your prais es to everyone I work with (whether they are interested or not)!
Best wishes.
Ann Martin (one very satisfied customer”
Added 16th March 2011
“I have today received my order from you and just wanted to let you know how pleased I am with the service received from you company. The prints are perfect and beautifully presented. I shall have no hesitation in recommending your company to friends and family who are looking for similar items. Again many thanks”
Added 16th March 2011
“I am just writing to thank you for a wonderful service. I received my poster size prints yesterday and I am delighted with them. The service I have received has been first class. The quality of the prints is second to none. I am extremely happy with them.
In this day and age people just don't take the time to say thankyou and let other people know that they appreciate the service they have been given, hence this email.
Once again a very BIG THANK YOU to all”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 16th March 2011
“I felt I had to write to congratulate you on the production of such an excellent book…..I found the book of immense interest”
Added 16th March 2011
“The book is great by the way just what I wanted & the inscription looks lovely. I've no doubt I'll be using your company again in the future”
Added 16th March 2011
“Thank you, my order arrived safely on Friday. I am very pleased with it and will certaily be ordering again. The quality is excellent”
Added 18th December 2017
“I have today received my book and wanted to let you know that I am delighted. Just what I wanted and thank you for a very efficient service and quick delivery”
Added 16th March 2011
“Extremely pleased with jigsaw I received last week. So much so that I've just ordered another one. Even managed to order free book this time. Forgot last time. Cheers, Pat Marti”
Added 16th March 2011
“We are delighted with the framed photograph of Dorridge which arrived this morning. Many thanks for your excellent service”
“I wanted to thank you and tell you how very delighted I am with the Calendar I received this morning - I couldn't believe how very quickly it arrived! This is actually for a present and I know the person I bought it for will be delighted! Thank you so much”
Added 16th March 2011
“Recently I received my copy of "I Remember When" (I had a friend send it to me) I am extremely satisfied with the quality of this book. I am also grateful to you for choosing some of my own contributions to include in this fine coffeetable book
I firmly believe that the Francis Frith Collection is a wonderful way for us to memorialise our living experiences for others to rerad.
Again Thank You for these opportunities”
Added 10th May 2012
“I would just like to say thank you for your service. The photo that I ordered arrived yesterday with enough time for me to have it framed for a Monther's Day present this Sunday.
So thank you again and I hope to be getting more photos in the future”
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