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What people say:
Added 3rd December 2018
“Just to say how delighted I am with the picture tea towel which arrived today. The quality of the cloth is high and I'm sure the recipient will love the gift.”
Added 12th August 2020
“I have just received today my free photo of Lord Street, Southport. Although I no longer live there, Southport will always be home and it is lovely to have some memories of the old place! Thank you for sending it so quickly.”
Added 29th March 2012
“Just thanking your for your excellant service. Ordered Monday, delivered Wednesday on my wall Thursday. I will recommending you to family and friends. Thank you very much”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 6th July 2017
“I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.
Even though we paid for expedited delivery this is still incredibly quick service!
The way life seems to work is that people are very quick to complain but slow to say thank you.
The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.
Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento”
Added 20th March 2012
“I just wanted to say a big thank you for the map I ordered from you. It is a present and I am so pleased with it, it will make a wonderful gift. I am so please I found your website and will definately be using you again. Wonderful maps and great quality”
Added 25th March 2021
“Wow ! My framed print has arrived ..!! I am over the moon with it ... such an efficient and professional service ..!!! This is the only photograph that I have ever found of my house so I can’t Thankyou enough!! I will be ordering more of our local town!!
Thanks again !!!
”
Added 16th March 2011
“Recently I received my copy of "I Remember When" (I had a friend send it to me) I am extremely satisfied with the quality of this book. I am also grateful to you for choosing some of my own contributions to include in this fine coffeetable book
I firmly believe that the Francis Frith Collection is a wonderful way for us to memorialise our living experiences for others to rerad.
Again Thank You for these opportunities”
Added 29th November 2017
“Just received the map and photo both on canvas on wood frames.
These are excellent, the image is sharp and crisp, I was a bit concerned because it was on canvas but it is very good.
The wooden frames are excellent, very robust and well finished.
I didn't want the standard glass frame as the image would look a bit odd because it was small compared with the overall frame so I took a gamble on having the canvas ones as the size is just the image plus a bit.
Very happy with these.
Best wishes
Ian”
Added 16th March 2011
“My framed print has arrived and it is wonderful. Thank you very much for such a prompt and efficient service”
Added 12th July 2019
“Thanks for your prompt service and excellent customer service, framed prints arrived this morning”
Added 16th March 2011
“Super class and quality. Could not be bettered. Thank you for sending so quick”
Added 16th March 2011
“Cannot thank you enough for your very prompt response to my concerns, it is indeed 'real' Customer Service. I look forward to receiving my items”
Added 16th March 2011
“…I commend you on research and the quality of this book as first class”
Added 16th March 2011
“Thank-you very much for your prompt reply, I look forward to receiving the images and choosing an alternative view. I must say your help in this matter has been outstanding, it is a pleasure to deal with a company who truly cares about it’s customers, a rare thing nowadays”
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