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What people say:
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 16th March 2011
“I have received my mounted print and I am very pleased with it. The scene recalls many happy memories. Thank you very much”
Added 16th March 2011
“I came across your website quite by accident and wanted to contact you to thank you so much for such a wonderful site.
Having spent the best part of an hour viewing old photos of places I used to live, I cannot tell you what an invaluable tool you have created. Long may you continue to keep our beautiful country's history alive!
Thank you for allowing me to relive old memories, and to pass them on to my family, who are equally amazed and grateful”
Added 16th March 2011
“I just wanted to let you know my recipients were very happy with their calendars, and as a first-time customer, I was very happy with your service. Thanks”
Added 4th June 2018
“I confirm delivery of my order. May I take this opportunity of thanking you for a very efficient service. I am very pleased with the quality of the photograph and how it has been framed. It will now take pride of place in my office.”
Added 16th March 2011
“I would like to thank you for the prompt and efficient way you dealt with the replacement order. I was astonished to receive the correct print this morning 23/12/03! It's rare to receive such 'good service' these days especially at such a busy time. A Merry Xmas and thanks again”
Added 16th March 2011
“My mother received her prints today. Thank you very much for responding so quickly this morning to my email. She is delighted with them”
Added 16th March 2011
“I have just received the four prints that I ordered of Market Street in Alton Hampshire. Just to say how amazed I am with not only the service but the quality of the prints and the framing was done to a very high standard. I will certainlt be recomending you and once again, THANK YOU.
Darren Potton”
Added 27th November 2012
“Just to let you know that I much appreciate the excellent quality of the three prints I ordered and received from you last August. Also that they were beautifully mounted, ready for framing, and very well packaged so as to arrive here in Scotland safe and in perfect condition. Thank you and kind regards”
Added 16th March 2021
“Just wanted to give you some feedback regarding the order quoted above. We found it easy to place the order and were extremely pleased when the framed photo arrived. It was for a friend's 70th birthday and she was delighted with it. We will certainly use your company again in the future and would recommend your products”
Added 16th March 2011
“….Many thanks for yet another very interesting book”
Added 21st July 2010
“Many thanks for a very enjoyable site where I have made contact with some old friends”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“The book was a Christmas present. An excellent choice which gave me a wonderful trip down memory lane on Christmas Day. Thank you”
Added 16th March 2011
“Just a message to say thankyou for processing and despatching my order so quickly, especially in the run up to Christmas. The customer service I received - both on the phone and by email - was excellent, so thank you very much.
Oh, and the picture is lovely”
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