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What people say:
Added 12th August 2011
“I recently ordered an A3 Wall Calendar and an Appointment Calendar and I wish to say how pleased I am with the calendars you sent me. The photos are excellent and I am sure my sister will be pleased with the Appointment Calendar when I send it to her later in the year. Thanks again for all your efforts”
Added 16th November 2022
Ideal present
“We wanted a present for a friend's 70th and found the ideal photo of Canterbury Cathedral. The picture arrived promptly and was beautifuly framed to match the photo. Excellent product and service”
Added 16th March 2011
“Thank you, my order arrived safely on Friday. I am very pleased with it and will certaily be ordering again. The quality is excellent”
Added 16th March 2011
“I just wanted to say a huge thank you for such an excellent service, I ordered my print yesterday and it arrived this morning. The print itself is fabulous and I am sure it will be a very much appreciated birthday present”
Added 26th October 2011
“Thank you so much for your speedy reply and for confirmation that you have corrected my error, it is very much appreciated. Wishing you a prosperous run up to Christmas as your products and service is superb”
Added 16th March 2011
“They say that money can't buy happiness but in the case of Frith photographic portraits there is a big exception. The framed photograph I received from my wife last Christmas was superb! I also received a wonderful book the Christmas before. I was so impressed that this Christmas I've ordered another two framed photographs, the detail and quality is simply astounding.
Thanks for a great service and unique gift idea”
Added 14th November 2016
“I have today received my 3 tea towels that I ordered last week over the phone as was having a problem online.I am absolutely delighted with them and can't wait fir the recipients to open them.
Thank you for your excellent service”
Added 16th March 2011
“….Many thanks for yet another very interesting book”
Added 16th March 2011
“I am delighted with the two books I've received, Whitby and Yorkshire and will get much pleasure from them. As children my brothers and I spent many happy hours on the Sands as they were called by that name in the 1930s - not the Beach as it is named today”
Added 16th March 2011
“Thank you so much for spotting my oversight & contacting me. The start date for this calendar order should definitely be January 2008. While I'm at it, I'd like to thank you & your team for offering such a unique and heartwarming gift item. I'm confident the recipient will enjoy many a fond memory of her beautiful birthplace.
Thanks again.
Regards”
Added 16th March 2011
“I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year
I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year.
I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year.
regards, Richar”
Added 4th June 2018
“I confirm delivery of my order. May I take this opportunity of thanking you for a very efficient service. I am very pleased with the quality of the photograph and how it has been framed. It will now take pride of place in my office.”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“I had three of your wonderful books for Xmas so I am sending a cheque for three of your wonderful prints”
Added 6th July 2017
“I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.
Even though we paid for expedited delivery this is still incredibly quick service!
The way life seems to work is that people are very quick to complain but slow to say thank you.
The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.
Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento”
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