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What people say:
Added 1st January 2001
“Dear Francis Frith, I am 61 years old and for some years have been unable to locate a grave in North Wales based on a single photo taken in the 30s by my father (now deceased). Thanks to your Photo Gallery I found a cemetery that I didn't know existed, emailed them, and have located that grave. Your gallery is of inestimable value as a research tool. Thank you so much. Yours sincerely, John Hamilton-Smit”
Added 16th March 2011
“Today I received the four prints I ordered and they are fantastic! Thank you so much; I know the people who are to receive them as gifts will be 'over the moon'”
Added 3rd December 2012
“Just wanted to say a huge thank you for arranging the prompt postage of the Rochdale Book I had ordered. I am amazed at how quickly it has arrived! My Dad will have a fantastic Christmas this year going over all the old photos and Memories.”
Added 16th March 2011
“Just wanted to let you know i received my picture of Steeton which i am thrilled to bits with. Thank you so much for taking the time to look in the archives for me”
Added 23rd May 2013
“I'm Just writing to let you know how absolutely delighted I am with my prints I spent many many happy holidays in Bourenmouth when I was a child in the 50s and 60s with my two brothers and parents. The two pictures I chose remind me of those happy days and the memories that will last forever. I still love visiting Bournemouth - it has to be my most favourite place on earth.
Thank you for dealing with my order so promptly. I've had various other items from you in the past and have loved them. Your site is amazing.”
Added 16th March 2011
“This website is brilliant”
Added 16th March 2011
“I just want to say a massive thank you to you! I put a family memory on your site around last Christmas and I was contacted by my 3rd cousin in Canada,who had mountains of family photos and info. We are now sharing photos and discs, and email regularly.
Thanks again. Donna. I will be purchasing something from the site sometime soon”
Added 22nd August 2018
“Just a line regarding the book on this order. You may recall I ordered it on behalf of a couple of friends. They were absolutely delighted with the book, the inscription, and the prompt delivery. Thank you very much.”
Added 24th October 2018
“We thank you very much for the surprisingly prompt delivery of our ordered canvas print. Within a week after placing the order we received it in perfect condition in our village in Spain. We are very happy with it; it is perfect quality and beautifully framed - we love it!
Thank you for the excellent service throughout the process. ”
Added 12th December 2017
“Dear Andrea, thank you very much for processing my recent order of a tea towel and picture. I was very pleased with the quality (and high standard of workmanship) and prompt delivery. The customer service was excellent”
Added 12th July 2019
“Thanks for your prompt service and excellent customer service, framed prints arrived this morning”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 20th August 2019
“I have just received my order of the framed print of All Saints Church, Crondall with inscription and wanted to let you know that I am absolutely delighted with the end result, and the very speedy and efficient service from yourselves. Am hugely impressed and will definitely deal with you again”
Added 16th March 2011
“Many thanks for your kind attention. The calendar was safely received today with the correct amendment. Excellent customer service”
Added 16th March 2011
“I have received my mounted print and I am very pleased with it. The scene recalls many happy memories. Thank you very much”
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