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What people say:
Added 16th March 2011
“I just want to say thank you very much for the prompt production, despatch and delivery of my order. I placed the order on 24/04/07 at 22:55, and received it this morning, 26/04/07 at 10:30. I paid extra for the Express UK delivery option, but didn't really expect delivery till Friday. I am very impressed with your turnaround, and I also like the website for navigating round. I shall be recommending you to friends, and hope to shop with you again in the future”
Added 16th May 2017
“I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).
I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.
The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.
Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.”
Added 27th August 2020
“Hi Just discovered your website. Wonderful!!!! So many memories.We have the Francis Frith book of Wiltshire because our thatched cottage ,where we lived in 1960s /70s, is pictured. I was born in Bolton in 1942 ,and my grammar school is pictured.I is now accommodation. You have cheered me up immensely. I must tell our family now Sincerely Joyce Tulli”
Added 28th July 2021
“My brother (in France) is delighted with his book about Aylesbury where we were born and grew up. We are both impressed by your service and especially like the inscription idea.”
Added 16th March 2011
“Heartfelt thanks to all the staff involved with my purchases this past year. The quality of your products and speed of delivery is second to none.”
Added 16th March 2011
“Hello, Just to say i received the calendar this morning, i am absolutely delighted with this, and to say thank you very much”
Added 20th August 2019
“I have just received my order of the framed print of All Saints Church, Crondall with inscription and wanted to let you know that I am absolutely delighted with the end result, and the very speedy and efficient service from yourselves. Am hugely impressed and will definitely deal with you again”
Added 24th August 2022
“I placed an order with you last Friday and received it this morning - brilliant!
This was the first time I have ordered calendars from you and I am very impressed - they are great - thank-you”
Added 22nd December 2020
“I ordered my picture last Friday. I appreciated this was very likely to miss the Christmas delivery deadline. Imagine my shock and delight when my order was delivered today (Tuesday). This is outstanding service. The picture was a special Christmas gift for a relative. It featured a striking image of my relative's maternal grandfather as a teenager in 1910. A remarkable find from a remarkable collection. Thank you Francis Frith people.”
Added 16th March 2011
“Just wanted to say thank you for the lovely mounted print of Guildford that you sent me recently free when I returned the offer slip from your book of Guildford photos.
The print and your service are first class and I will not hesitate to tell my friends and family about the good impression you have made with one satisfied customer”
Added 24th August 2020
“Got you from the Helpful Book Company and just wanted to say what a very nice website you have, I sent a couple of epostcards already and found it was easy to do, no doubt I will succumb to some paid-for items in due course!!! We live in France so this site could be useful ( and interesting) for presents................ Best wishes, Audre”
Added 16th March 2011
“I would just like to thankyou my order that I received today.It is first class and they look great on the wall. Thanks once again for your speedy service and first class work”
Added 16th March 2011
“Just to say very many thanks for the safe delivery of the frame for my father's photographs - ordered on Monday. Great customer sevice as usual”
Added 10th November 2022
Excellent Service!
“I ordered two books from Frances Frith, they came in two days, very quick service, books were very well packaged and arrived in excellent condition. Will be using them again in the future”
Added 16th March 2011
“Just wanted to say that I am extremely pleased with the framed print I ordered - it's lovely. The whole process was trouble-free so I wish to complement your team - you answered my query about delivery times promptly and accurately. I placed my order on Wednesday and I took delivery at 12.00 noon today (Friday).
An excellent picture and an excellent service. I shall certainly be placing future orders with you.
Thank you”
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