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What people say:
Added 8th December 2011
“Received framed picture of Swanley today. Very pleased with purchase. It is a Christmas gift and will be very much appreciated”
Added 16th March 2011
“I have just completed a jigsaw including four pictures of historic Repton (Derbyshire) and was delighted to find one actually showed a car my family owned, parked nr The Arch, Repton School. It was a Ford Squire, reg number clearly visible as 60 ARB-my father was the village policeman in the 50's, I remember being put in the back of the car with my sister, asleep in the middle of the night, to travel on family holidays to Cornwall! It was a lovely surprise..thankyo”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 16th March 2011
“Just a note to say that the replacement picture arrived safely and without being bent in half! I really appreciate you sending a replacement and shall be letting the Post Office know that I found their response most unhelpful. Thank you again. It's so nice to find a company who care about their customers in this way”
Added 13th December 2012
“I am just writing to say how very please I was to receive my order this morning. 'Glorious Britian' (hardback) and Lincolnshire Living Memories (paperback) are to be given as a Christmas present to my stepfather and I'm sure he will be absolutely delighted. In particular the Glorious Britian book is superb - I just hope it won't look 'dog eared' by the time he receives it as it is very tempting to sit and read it myself before I hand it over! Excellent value for money, I will certainly recommend your website to friends and famil”
Added 15th November 2022
Nostalgia Framed on the Wall
“The photo now looks very nice framed and hanging in my hallway. It arrived well protected and undamaged.
If there is a criticism it was a tad pricey but the quality is good. Overall a good experience”
Added 16th May 2011
“I have just been contacted by a Heather Shepherd who recognised my surname as it turned out her grandmother and I were neighbours for the first 20 years of my life. I write to say thank you to 'Francis Frith' for enabling my memories to become so active and I recommend to any one searching for friends/relatives do not give up as Francis Frith makes it all possible. My impending visit to UK in December 2011 has suddenly become even better than I was expecting. The above has just been posted and since I realise that you may not read every posting I would like to take this opportunity to thank you and your colleagues for the most wonderful site on the Internet.”
Added 16th March 2011
“Just wanted to let you know that the picture has arrived & is fabulous! Thank you so much for all your, & the company's, help in getting it here on time. I really can't thank you enough.
I look forward to buying more items from you in the future”
Added 30th April 2012
“I purchased two prints off you and I am writing to tell you how pleased I am.
They are beautifully mounted and presented, Thank you”
“I wanted to thank you and tell you how very delighted I am with the Calendar I received this morning - I couldn't believe how very quickly it arrived! This is actually for a present and I know the person I bought it for will be delighted! Thank you so much”
Added 16th March 2011
“Please accept my heartfelt thanks for dealing so efficiently with my pre-Christmas order and its complications. The prints arrived safely in good time and have proved to be excellent presents. Two octogenarian parents are normally very difficult to buy for at Christmas, but they are highly appreciative of the quality of the picturs and find the subject matter evocative of their childhood days. Thank you again”
Added 26th October 2021
“just wanted to let you know that the order has arrived today!
this is great, as it is my partner's birthday, so I wanted to thank you all for a fantastic service!
Many thanks to all the team.”
Added 4th February 2021
“I just wanted to let you know that the calendar I ordered earlier this week has just arrived, and I am absolutely DELIGHTED with it!! Thank you so much for ensuring such a fast delivery! I'm extremely grateful to you - it is perfect and I know that my friend is just going to love it when I give it to her on Monday”
Added 7th May 2011
“Just to say thank you for the 3 framed pictures of old Pontefract, they are lovely just as I wanted and very quick delivery. I am retiring from 48 years in the NHS and I am donating them to the ward at Pontefract Hospital where I worked as a Nurse. They will be delighted and will cheer up many patients that remember that era”
Added 16th March 2011
“The two pictures of Chigwell Row arrived in good time. Thank you for getting things organised”
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