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What people say:
Added 18th June 2012
“I just wanted to thank you for my order which was delivered very quickly. I am so pleased with the mounted black and white print and I am sure the recipient will love it too. I will most definitely revisit your website in the futur”
Added 16th March 2011
“I'm new to the site and just think it is fantastic!...expect plenty more orders over the summer delivered to my address”
Added 4th November 2021
“Hi, just to let you know that I have received my order and I am absolutely delighted with it and also the speed of delivery. I would definitely recommend you to family and friends.
Many thanks and Kind Regards
Maureen”
Added 16th March 2011
“Just a message to say thankyou for processing and despatching my order so quickly, especially in the run up to Christmas. The customer service I received - both on the phone and by email - was excellent, so thank you very much.
Oh, and the picture is lovely”
Added 16th March 2011
“As a new subscriber, may I say that your web site is first-class - easy to navigate, all the information I needed and I will certainly be purchasing from you in the future”
Added 16th March 2011
“Just a quick thank you for the lovely framed maps - even better than I imagined they would be. One for my son and daughter in law for their new home in Wales, and one for us in Northamptonshire. They are fascinating and show how much places have changed over the years. Again thank you so much - excellent service and prompt delivery”
Added 16th March 2011
“I want to let you know how pleased I am with my order. Packaged very securely and the quality is superb. many thanks”
Added 16th March 2011
“I would like to say that I have only just discovered your website, and think it is absolutely wonderful. I have recommended it to several of my friends. I found out some more wonders of your site, that you can send messages to other people who have left messages. I was delighted to send a message to a girl who lived in Shere at the same time as I did 60+ years ago, and who is now in Australia. I cannot praise your site highly enough. Do keep up the good work”
Added 16th March 2011
“My framed print has arrived and it is wonderful. Thank you very much for such a prompt and efficient service”
Added 16th March 2011
“I felt I had to write to congratulate you on the production of such an excellent book…..I found the book of immense interest”
Added 16th March 2011
“I had three of your wonderful books for Xmas so I am sending a cheque for three of your wonderful prints”
Added 18th May 2020
“ I was just searching for a photograph of a shop that my Grandfather and Father ran at 7 Bridge Street, Wye. Great to find one. My family ran the paper shop from 1962 until I think the Kettles took over. I can't be sure of the end date as both my Grandfather and father have now passed. I can remember living there as a young boy (from age of 4). I also remember the shop being flooded when the river broke it banks. I thought I would just share this with you. I have been back a number of times since and it is great to find your site”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“Thank you so much for spotting my oversight & contacting me. The start date for this calendar order should definitely be January 2008. While I'm at it, I'd like to thank you & your team for offering such a unique and heartwarming gift item. I'm confident the recipient will enjoy many a fond memory of her beautiful birthplace.
Thanks again.
Regards”
“I wanted to thank you and tell you how very delighted I am with the Calendar I received this morning - I couldn't believe how very quickly it arrived! This is actually for a present and I know the person I bought it for will be delighted! Thank you so much”
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