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What people say:
Added 16th March 2011
“Just a message to say thankyou for processing and despatching my order so quickly, especially in the run up to Christmas. The customer service I received - both on the phone and by email - was excellent, so thank you very much.
Oh, and the picture is lovely”
Added 16th March 2011
“I must apologize for the lateness of response but have only just finished reading said book which I found most informative. The quality of the photographs seems better than previous and the layout of the pages led seamlessly from one to another. All in all a thoroughly good read which leads me to quote some previous author who said, “the book to read is not the one that thinks for you but the one that makes you think.” Your books certainly make you think”
Added 19th November 2011
“Just wanted to leave feedback. Recently ordered a calendar comprising of old Mudefore photos. Order arrived today, excellent service, product, quality, delivery and packaging. Would thoroughly recommend your company. Well done”
Added 16th March 2011
“They say that money can't buy happiness but in the case of Frith photographic portraits there is a big exception. The framed photograph I received from my wife last Christmas was superb! I also received a wonderful book the Christmas before. I was so impressed that this Christmas I've ordered another two framed photographs, the detail and quality is simply astounding.
Thanks for a great service and unique gift idea”
Added 16th March 2011
“I just wanted to thank you very much for such prompt service. I am delighted with my picture and will definitely be recommending you to my friends. Many thanks, Isl”
Added 6th July 2017
“I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.
Even though we paid for expedited delivery this is still incredibly quick service!
The way life seems to work is that people are very quick to complain but slow to say thank you.
The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.
Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento”
Added 16th March 2011
“Just wanted to say thank you for the lovely mounted print of Guildford that you sent me recently free when I returned the offer slip from your book of Guildford photos.
The print and your service are first class and I will not hesitate to tell my friends and family about the good impression you have made with one satisfied customer”
Added 16th March 2011
“I was given this as a fathers day present,but the card was slightly creased, when I rang you , I was greeted by a friendly member of your staff, who was more then happy to send me a replacement which I reieved today. I would like to congratulate yourselves on an fast and excellent service, and I hope to use you again in the future. MANY THANK”
Added 16th March 2011
“Today I received the four prints I ordered and they are fantastic! Thank you so much; I know the people who are to receive them as gifts will be 'over the moon'”
Added 16th March 2011
“Thank you for the prompt way in which you dealt with my enquiry. It was lovely to receive the print which I had ordered. It is very beautiful”
Added 16th August 2013
“I just wanted to say thank you for doing such a beautiful job on the map we recently ordered. It arrived exactly when you said it would. Wonderful”
Added 16th March 2011
“I would like to thank you for your most wonderful books. For birthdays, Xmas, Easter etc they are great presents. Many thanks again”
Added 16th March 2011
“….It was more than generous of you to send the correct print (which is now winging its way to my friend in Devon) and for me to keep the 'wrong one' complimentory. It is very much appreciated”
Added 16th March 2011
“I'm new to the site and just think it is fantastic!...expect plenty more orders over the summer delivered to my address”
Added 16th March 2011
“I have finally received my eagerly awaited copy of the book "I Remember When...". I was curious as to which story your company had published in the book. I was overwhelmed and astonished to see that you have published four of my stories, one of which is on Page 69. This entailed the story of the Majestic Cinema in Mitcham and my subsequent dream of going to the South Pacific. The pictures attached are in fact one of the islands I lived on for 14 years with my husband and two daughters - the youngest was born there and the eldest was 16 months when we arrived. We were there when Papua New Guinea became an Independent Nation and I have many experiences and memories of the island of New Britain - of course I have written these down - but are only for private publication. We left when my husband was murdered, but that is another story.
I continue to live in the Pacific and at the moment I am in Far North Queensland, Australia.
I will continue to write on your site on the different places I visited during my young years. I enjoy reading the book, it is very well presented, and learning of more experiences of the other writers in the book.
Thank you again for publishing my stories and I look forward to seeing another book published next year, whether it has any of my stories in it or not.
I would be grateful if you can forward my thanks to John M Buck”
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