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What people say:
Added 6th December 2018
“Good afternoon. I have just received the above orders and am absolutely delighted with them. The quality is outstanding and I shall be in touch after Christmas to order more prints which evoke memories of childhood”
Added 25th November 2012
“I just wanted to thank you for the wonderful service on 2 calendars I ordered. I got them sent to my address in New Zealand but one was intended for my sister in USA. I didn't thnk they would arrive in time for me to send to her for Xmas, but thanks to your excellent serivce, they arrived in plenty of time to include one in her parcel. They were very well packaged, too.
Thanks again, she will be thrilled when her calendars arrives!”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 14th August 2018
“Thank you so much for the print which arrived today. I only ordered it at the weekend - brilliant service”
Added 10th November 2022
Excellent Service!
“I ordered two books from Frances Frith, they came in two days, very quick service, books were very well packaged and arrived in excellent condition. Will be using them again in the future”
Added 16th March 2011
“I just want to say thank you very much for the prompt production, despatch and delivery of my order. I placed the order on 24/04/07 at 22:55, and received it this morning, 26/04/07 at 10:30. I paid extra for the Express UK delivery option, but didn't really expect delivery till Friday. I am very impressed with your turnaround, and I also like the website for navigating round. I shall be recommending you to friends, and hope to shop with you again in the future”
Added 8th April 2020
“I am writing to thank you for your kind e-card service at this awful time. As I do now wish to take too much advantage of your service - I have sent 5 so far for Easter - please let me know if there is a limit of use, and the price of the cards if I exceed the limit. I must say they have all been well received and cheered the recipients considerably at what is otherwise a dismal time. Thank you again. Keep Safe and Well”
Added 18th May 2020
“ I was just searching for a photograph of a shop that my Grandfather and Father ran at 7 Bridge Street, Wye. Great to find one. My family ran the paper shop from 1962 until I think the Kettles took over. I can't be sure of the end date as both my Grandfather and father have now passed. I can remember living there as a young boy (from age of 4). I also remember the shop being flooded when the river broke it banks. I thought I would just share this with you. I have been back a number of times since and it is great to find your site”
Added 16th March 2011
“Last minute order at the busiest time of year and you got it here in time. Many thanks to all at Frith Photos”
Added 16th March 2011
“I was very excited to see this on your website to buy. My parents owned the village shop in the picture from the late 1950's (not sure what date) until 1965 when I was just under 2 years old. They sold your postcards in their shop and I still have some tucked away somewhere. They obviously were very involved in village life although both are now deceased. They used to talk very fondly about their time in Wetheral and the village characters. Thank you for making my Christmas with being able to purchase this item”
Added 16th March 2011
“I wanted to write to thank you for your prompt service. The framed print arrived on Saturday. It is a present for a friend and has arrived in good time. Thank you very much. I will be recommending you”
Added 11th November 2019
“I have just received my order of 6 mugs printed with old pictures of Barnstaple. They arrived very quickly and in good condition and I just wanted to say thank you. They are to be a Christmas present for my brother in law who lives in Barnstaple and they are lovely. We bought him matching place mats last year which he loved. I am sure that he will also love these beautiful mugs. Thank you”
Added 4th February 2021
“I just wanted to let you know that the calendar I ordered earlier this week has just arrived, and I am absolutely DELIGHTED with it!! Thank you so much for ensuring such a fast delivery! I'm extremely grateful to you - it is perfect and I know that my friend is just going to love it when I give it to her on Monday”
“I received Calendars this morning. Very pleased with the quality. One for myself and one for my sister. Good memories of holidays at Talacre in the 60's. Many thanks”
Added 16th March 2011
“I received the Poster size Photograph of Abertillery this morning, I would like to say that is an excellent image. The quality and detail is wonderful.
Many thanks,
Graham”
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