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What people say:
Added 16th March 2011
“This is just to say how delighted I am with the order I placed with you - order placed Tuesday, and arrived before lunch today. Absolutely brilliant. Item was required as a present for a member of staff at the Library, and everyone seems extremely pleased with the item”
Added 16th March 2011
“I wanted to write to thank you for your prompt service. The framed print arrived on Saturday. It is a present for a friend and has arrived in good time. Thank you very much. I will be recommending you”
Added 12th July 2019
“Thanks for your prompt service and excellent customer service, framed prints arrived this morning”
Added 22nd December 2011
“The prints have now arrived with perfect timing and look fanatstic! I would like to thank you for your help in getting the prints to me in such a short space of time and in the run up to Christmas. Thank you, thank you, thank you, it's made a wolrd of difference”
Added 16th March 2011
“The calendar is beautiful and very much appreciated by the recipient. It is a unique and personal gift to give. Thank you!
Regard”
Added 6th December 2018
“Good afternoon. I have just received the above orders and am absolutely delighted with them. The quality is outstanding and I shall be in touch after Christmas to order more prints which evoke memories of childhood”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 1st January 2001
“Dear Francis Frith, I am 61 years old and for some years have been unable to locate a grave in North Wales based on a single photo taken in the 30s by my father (now deceased). Thanks to your Photo Gallery I found a cemetery that I didn't know existed, emailed them, and have located that grave. Your gallery is of inestimable value as a research tool. Thank you so much. Yours sincerely, John Hamilton-Smit”
Added 16th March 2011
“Thanks for a real grand book”
Added 18th November 2016
“Many thanks for sorting this out for me I know what a nightmare it is when things go technically wrong like this. Anyway I am pleased to say that the calendar has now arrived and it is everything we hoped it would be and I am sure it will be appreciated by the persons whose Xmas stocking it will be in”
Added 16th March 2011
“I have this morning received the above order, and would like to say that I am really pleased with the photos, they are lovely, and of excellent quality. I would definitely place an order with you again should I need any more pictures, and would pass on your web-site to any friends that wanted the same. Thank you for an excellent service”
Added 16th March 2011
“This is just a huge thank you for the impressive framed map I received yesterday. The recipient of this gift will be delighted I am sure. Thank you again for your great service”
Added 20th October 2017
“Dear Andrea
Today I have received the framed picture that I ordered, and want to thank everyone, not only for the lovely picture but for the service from yourselves as well.
Best wishes
Sue Cunningham”
Added 5th September 2018
“Hello Andrea
Just a quick note to thank you and your team for your speedy and considerate service. I ordered a map print and explained to you that I really wanted it by this coming Friday as it is a special gift. You dealt with my order with the utmost professionalism and assured me it would be delivered by Friday. It came today. The print, the mount and the frame are exactly as I expected.
I am really impressed with your company’s service. Thank you.”
“I wanted to thank you and tell you how very delighted I am with the Calendar I received this morning - I couldn't believe how very quickly it arrived! This is actually for a present and I know the person I bought it for will be delighted! Thank you so much”
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