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What people say:
Added 16th March 2011
“I received my calendar this morning and i just wanted to let you know that i am so pleased with it! It looks great and i know the recipient will be delighted! Thanks, Haze”
Added 24th March 2021
“Received our Mugs here in Michigan USA. They arrived in perfect condition, exactly as advertised. Could not be more pleased with the personal service. The map on the mug was cropped exactly as requested to show specifically the area farmed by my ancestors in the 1850s. A great reminder of our heritage. Thank you, Jack Ledger”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 15th July 2022
Quality Picture
“I ordered a framed print recently as a present and it was exactly what I wanted with the relevant, personal touch of location. It has a professional quality. Ordering was straight forward and there were many choices and variations which resulted in a lovely picture. The picture was delivered in a matter of days. My relatives were really pleased with their present. I would definitely recommend Francis Frith”
Added 12th March 2020
“I ordered a framed print of a 1947 map of my Dads birthplace for his 80th birthday online. It arrived the next day! Both print and frame are extremely good quality. I couldn't have wished for better service. I would thoroughly recommend this company”
Added 16th March 2011
“I want to let you know how pleased I am with my order. Packaged very securely and the quality is superb. many thanks”
Added 13th December 2012
“I am just writing to say how very please I was to receive my order this morning. 'Glorious Britian' (hardback) and Lincolnshire Living Memories (paperback) are to be given as a Christmas present to my stepfather and I'm sure he will be absolutely delighted. In particular the Glorious Britian book is superb - I just hope it won't look 'dog eared' by the time he receives it as it is very tempting to sit and read it myself before I hand it over! Excellent value for money, I will certainly recommend your website to friends and famil”
Added 16th March 2011
“I have had some difficulties with other suppliers of late and I am very impressed with the speed and quality of service that you have offered”
Added 16th March 2011
“Just a short note to say thank you for the wonderful prints I have received and speedy delivery. I had a couple of friends round last night and they have been literally lost for words. Keep up the good work. Best wishes for a happy and successful 2007”
Added 18th October 2021
“Good morning to you. I would just like to say a very big THANK YOU for the excellent service for my order. It is more than I could have expected , the pictures were so clear and from my order day to delivery day in just 3 days amazing. So thanks to you all.”
Added 19th December 2016
“Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :”
Added 3rd December 2018
“Just to say how delighted I am with the picture tea towel which arrived today. The quality of the cloth is high and I'm sure the recipient will love the gift.”
Added 16th March 2011
“Not really an enquiry but a tribute to your wonderful site. I just had to say how much I enjoy traveling back in time via such beautiful photography. Thank you so much and I hope that I am not out staying my welcome posting too many memories. Thanks again”
“Hello everyone, Yesterday I received my second book on Andover. Today I received my book on Salisbury. Thank you for an excellent product and an excellent service! I will be ordering more books on the South of England in the near future. Take care, Chris”
Added 5th September 2018
“Hello Andrea
Just a quick note to thank you and your team for your speedy and considerate service. I ordered a map print and explained to you that I really wanted it by this coming Friday as it is a special gift. You dealt with my order with the utmost professionalism and assured me it would be delivered by Friday. It came today. The print, the mount and the frame are exactly as I expected.
I am really impressed with your company’s service. Thank you.”
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