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What people say:
Added 9th June 2005
“Customer Ref. No. 161465 Received to-day my copy of above publication, Many thanks. Very pleased way beyond my expectations”
Added 12th March 2020
“I ordered a framed print of a 1947 map of my Dads birthplace for his 80th birthday online. It arrived the next day! Both print and frame are extremely good quality. I couldn't have wished for better service. I would thoroughly recommend this company”
Added 16th March 2011
“Many thanks for all the beautiful Frith prints we have received from you in the last 12 months. Five were for our Golden Wedding August 28th & this last order is for Christmas - thank you again for agreeing to send me the correct frame for the map which is wonderful. Also thank-you for the free book & for the Free address book. Gladys Harrison”
Added 16th March 2011
“I'm new to the site and just think it is fantastic!...expect plenty more orders over the summer delivered to my address”
Added 15th July 2022
Quality Picture
“I ordered a framed print recently as a present and it was exactly what I wanted with the relevant, personal touch of location. It has a professional quality. Ordering was straight forward and there were many choices and variations which resulted in a lovely picture. The picture was delivered in a matter of days. My relatives were really pleased with their present. I would definitely recommend Francis Frith”
Added 16th March 2011
“I wanted to write to thank you for your prompt service. The framed print arrived on Saturday. It is a present for a friend and has arrived in good time. Thank you very much. I will be recommending you”
Added 1st November 2022
“First class service delighted with the finshed result. Excellent quality photograph mounting and frame.
Would recomend this company to anyone wanting similar”
Added 4th November 2021
“Many thanks for this order - a fascinating set of four OS maps for our area going back 200 years. Lots of interesting comparisons to be made!
Kind regards,
John”
Added 23rd November 2022
“I’ve bought from this company before and as always, a first class service and produc”
Added 5th September 2018
“Hello Andrea
Just a quick note to thank you and your team for your speedy and considerate service. I ordered a map print and explained to you that I really wanted it by this coming Friday as it is a special gift. You dealt with my order with the utmost professionalism and assured me it would be delivered by Friday. It came today. The print, the mount and the frame are exactly as I expected.
I am really impressed with your company’s service. Thank you.”
Added 8th December 2011
“Received framed picture of Swanley today. Very pleased with purchase. It is a Christmas gift and will be very much appreciated”
Added 16th March 2011
“I have today received my order from you and just wanted to let you know how pleased I am with the service received from you company. The prints are perfect and beautifully presented. I shall have no hesitation in recommending your company to friends and family who are looking for similar items. Again many thanks”
Added 20th September 2004
“Just to say thanks for the above item…I am so pleased….I have many but this one is truly beautiful!!! (Order ref 1015128”
“Doesn't get much better - ordered Monday and came on Wednesday. Very pleased with my purchase which looks good on the wall”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
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