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What people say:
Added 27th July 2021
“Just received my order, placed only two days ago, and it’s now hanging on my wall. Highly delighted with photos and frame and service couldn’t have been any better Many thanks”
Added 28th July 2021
“My brother (in France) is delighted with his book about Aylesbury where we were born and grew up. We are both impressed by your service and especially like the inscription idea.”
Added 16th March 2011
“A really charming and evocative book. Well done! I'm very proud to have had my own name printed in it as a pre-publication buyer - Christmas presents sorted”
Added 16th March 2011
“Just to let you know my replacement photo arrived today, in perfect condition. I would just like to thank you for the quick and efficient service provided by you and your company,it is very much appreciated. Wishing you and all the staff at the company a Merry Christmas”
Added 16th March 2011
“As a new subscriber, may I say that your web site is first-class - easy to navigate, all the information I needed and I will certainly be purchasing from you in the future”
Added 15th July 2022
Quality Picture
“I ordered a framed print recently as a present and it was exactly what I wanted with the relevant, personal touch of location. It has a professional quality. Ordering was straight forward and there were many choices and variations which resulted in a lovely picture. The picture was delivered in a matter of days. My relatives were really pleased with their present. I would definitely recommend Francis Frith”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 30th March 2019
“I recently received a personalised copy of your "Did You Know" Cornwall and am delighted with it and is just the sort of book I was looking for. I was more than impressed with your speedy delivery and service. Praise where praise is due. Very many thanks indeed. C. Penn”
Added 16th March 2011
“This book is a Christmas present from my grandchildren and has given me so much pleasure to read during my recent illness. Many of my relatives are still scattered around Devon…. Barnstaple is a particular favourite of mine, so again many sincere thanks for the pleasure and memories it has given me”
Added 12th March 2020
“I ordered a framed print of a 1947 map of my Dads birthplace for his 80th birthday online. It arrived the next day! Both print and frame are extremely good quality. I couldn't have wished for better service. I would thoroughly recommend this company”
Added 10th September 2018
“Thank you. The framed photo arrived today, a full two days before I expected. Many thanks for your speedy service and delivery.”
Added 1st September 2020
“I have just received my Frances Frith picture of Alnmouth ( Northumberland) and am delighted with the picture and presentation. It depicts a house I lived in around 1945, and I have a rather old coloured post card of the same view. Thank you for your quick response and safe delivery. Best wishes. Frances Wells”
“Hello everyone, Yesterday I received my second book on Andover. Today I received my book on Salisbury. Thank you for an excellent product and an excellent service! I will be ordering more books on the South of England in the near future. Take care, Chris”
Added 16th March 2011
“thank you so much. I placed this order as a fathers day present and after having read the timescales involved, fully expected the order to miss the fathers day deadline of sunday 18th June and realised this was my fault for leaving it to the last minute and was perfectly happy to explain to my father in law that his present would be a few days late. how happy was I when I rang him to explain this, when he told me that he had a parcel waiting on his doorstep for him when he returned from his holiday on the thursday!! I was amazed that you managed to get this wonderful present made and delivered within a matter of days and it was actually 3 days early for fathers day. thank you so much for your efforts and speediness.
a very grateful customer who will definitely recommend your services to friends and famil”
Added 6th November 2020
“Hello lovely people, Oh my god! My frame arrived! It is my favourite picture of Walton on the naze village. I was so excited to see the picture amongst your selection and promised myself a frame. I fell in love with the village on holiday and consequently chose to travel from London to get married there. This item has made me soooo happy. A perfect picture, perfectly made to remind me of a perfect wedding day. This is the best present my hubby has bought for me. I am enjoying the e-cards and the free downloaded book. I would like to see you make a frame that you can choose to put more than one picture in. Thank you so much for your lovely work. See you soon. I'm already choosing my next items. You are a wonderful company!”
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