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What people say:
Added 24th December 2011
“I just wanted to say thank you so much for your incredibly speedy service. I only ordered my presents far too late (23/12/11) and thought there was no way they would be here in time for Christmas but was amazed when they arrived in time”
Added 16th March 2011
“Thank you for my order, my mother will be very pleasantly surprised when she opens it on Christmas Day.Thanks again”
Added 16th March 2011
“Just to say very many thanks for the safe delivery of the frame for my father's photographs - ordered on Monday. Great customer sevice as usual”
Added 16th March 2011
“Just to say a big thank you for the quality of the map I ordered from your company for a Christmas present. I was really pleased with it but was concerned I might not have enough wrapping paper left over- then what did i find but paper & gift tag included.
I am a very satisfied customer
Happy New Year & thanks once again to everyone concerne”
“Great site, it has put me in touch with a couple of old school friends. Keep up the good work”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 24th April 2019
“I just wanted to say thank you for your help and for the excellent service provided by Francis Frith - my order arrived yesterday, so much sooner than anticipated, and it looks fantastic!”
“I wanted to thank you and tell you how very delighted I am with the Calendar I received this morning - I couldn't believe how very quickly it arrived! This is actually for a present and I know the person I bought it for will be delighted! Thank you so much”
Added 26th October 2011
“Thank you so much for your speedy reply and for confirmation that you have corrected my error, it is very much appreciated. Wishing you a prosperous run up to Christmas as your products and service is superb”
Added 20th October 2017
“The picture arrived this morning (Friday), here in Geneva. I am so impressed! I only ordered it on Monday evening. Thank you so much”
Added 19th November 2022
Mug with photograph
“The photograph curves around the sides of the mug and looks very attractive. It is a very nice present”
Added 16th March 2011
“Received the framed photos and books. I am thrilled with the framed pictures they are lovely. They are already hung and look wonderful. Thank you”
Added 16th March 2011
“I would like to thank you for your most wonderful books. For birthdays, Xmas, Easter etc they are great presents. Many thanks again”
Added 21st July 2010
“Many thanks for a very enjoyable site where I have made contact with some old friends”
Added 16th March 2011
“I'm new to the site and just think it is fantastic!...expect plenty more orders over the summer delivered to my address”
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