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What people say:
Added 16th March 2011
“Picture arrived safe and well, I am very pleased with it, It brings back happy memories”
Added 16th March 2011
“…I commend you on research and the quality of this book as first class”
Added 16th March 2011
“The photo arrived here in A1 condition 3 days ago. It's even better than I expected it to be and I'm so impressed with the photography and the really fast and convenient transatlantic transaction. It has been a very good experience as well as a good example of British business procedures and courteous customer service at it's very best.The photo of my former home; the old Rectory that my children and grandchildren have never seen is a treasure. The photo is even more special to me as my father's church was razed years ago and the Rectory was remodeled beyond recognition at the same time. Thanks to your photographic skills it will all live forever for me and my family”
Added 20th September 2004
“Just to say thanks for the above item…I am so pleased….I have many but this one is truly beautiful!!! (Order ref 1015128”
Added 4th February 2021
“I just wanted to let you know that the calendar I ordered earlier this week has just arrived, and I am absolutely DELIGHTED with it!! Thank you so much for ensuring such a fast delivery! I'm extremely grateful to you - it is perfect and I know that my friend is just going to love it when I give it to her on Monday”
Added 18th January 2018
“Thank you for the excellent service on my order for two pictures, the product, delivery and packaging were superb. Our friends are amazed that pictures like these existed and have difficulty in believing how much our home area has changed and also how much is still the same! A cousin living in Leicestershire was in tears to see a picture of her grandmother's house she played in as a child. Thank You”
Added 16th March 2011
“Just to say how delighted I am with the very good prompt service I will definately recommend you to my friends and family.Customer ref 1030853.My son also bought one of your jigsaws for a xmas present.Thanking you all and wishing you a happy xmas and prosperous New Year”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 16th March 2011
“ am just writing to Thank you for my order which arrived on Saturday. I am very pleased with it and will use your company again”
Added 16th March 2011
“To all at Francis Frith.I have just recieved my copy of 'I Remember When' which includes my entry about the Witch from my family's past (page 197, bottom right hand side).
As a hopeful as yet unpublished writer, it was fantastic to see my name in print! To know that other readers will see my own name has given me an enormous kick.
Also, the book itself is prooving to be a good read that I can pick up and put down at any time and I'll always find facinating stories, some of which have already brought back memories of my own.
My Dad is in hospital at the moment, so I'll be taking the book with me on my next visit to show him. He will be impressed with it too!
Thanks once again, all at Francis Frith for choosing to include my memory. I'll be using your site again to order very soon, and I'll sing your prais es to everyone I work with (whether they are interested or not)!
Best wishes.
Ann Martin (one very satisfied customer”
Added 23rd November 2022
“I’ve bought from this company before and as always, a first class service and produc”
Added 20th December 2017
“I have just received the calendars I chose, featuring the places in Shropshire that my ancestors came from. The photos exceeded all expectations and bring to life the towns and streets where my ancestors were born, lived, married and worked. I can't wait to pass these gifts on to the family. Many thanks for the prompt delivery as well as these great calendars.”
Added 16th March 2011
“….Many thanks for yet another very interesting book”
Added 19th September 2020
“Got my piers calendar and am totally delighted with it. I’m busy searching your pictures archive of my home town and will order some for old friends as their Christmas gift. Keep up the good work”
Added 16th March 2011
“I received the mounted print this morning and I am absolutely delighted with it. I would not hesitate to place further orders with yourselves. This is a gift for my parents 50th Golden Wedding Anniversary and I know it will be truly treasured.
Thank yo”
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