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What people say:
Added 16th March 2011
“The book is great by the way just what I wanted & the inscription looks lovely. I've no doubt I'll be using your company again in the future”
Added 24th April 2019
“I just wanted to say thank you for your help and for the excellent service provided by Francis Frith - my order arrived yesterday, so much sooner than anticipated, and it looks fantastic!”
Added 5th July 2019
“Thank you very much for the excellent, prompt service and delivery of my order. It's a gift for my father's 94th birthday next month, hence the search for a photograph of somewhere in Plymouth (he was born there and always lived there) from the year 1925. I am sure he is going to be delighted with the gift; it's always so difficult to find something "different" for a gift when somebody has attained that age and has everything! Much appreciated.”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 16th March 2011
“I was given this as a fathers day present,but the card was slightly creased, when I rang you , I was greeted by a friendly member of your staff, who was more then happy to send me a replacement which I reieved today. I would like to congratulate yourselves on an fast and excellent service, and I hope to use you again in the future. MANY THANK”
Added 16th March 2011
“Not really an enquiry but a tribute to your wonderful site. I just had to say how much I enjoy traveling back in time via such beautiful photography. Thank you so much and I hope that I am not out staying my welcome posting too many memories. Thanks again”
Added 16th March 2011
“Thank-you very much for your prompt reply, I look forward to receiving the images and choosing an alternative view. I must say your help in this matter has been outstanding, it is a pleasure to deal with a company who truly cares about it’s customers, a rare thing nowadays”
Added 10th November 2016
“Brilliant site, thank you. The photos bring back so many memories of bygone times”
Added 6th October 2021
“My two books arrived this morning. Fantastic service, delighted with the books. Thank you”
Added 20th December 2017
“I have just received the calendars I chose, featuring the places in Shropshire that my ancestors came from. The photos exceeded all expectations and bring to life the towns and streets where my ancestors were born, lived, married and worked. I can't wait to pass these gifts on to the family. Many thanks for the prompt delivery as well as these great calendars.”
Added 16th March 2011
“I received my framed prints this morning and I am really delighted with them, they are now proudly hanging on my living room wall. Thankyou very much”
Added 6th July 2017
“I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.
Even though we paid for expedited delivery this is still incredibly quick service!
The way life seems to work is that people are very quick to complain but slow to say thank you.
The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.
Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento”
Added 24th December 2011
“I just wanted to say thank you so much for your incredibly speedy service. I only ordered my presents far too late (23/12/11) and thought there was no way they would be here in time for Christmas but was amazed when they arrived in time”
Added 19th September 2020
“Got my piers calendar and am totally delighted with it. I’m busy searching your pictures archive of my home town and will order some for old friends as their Christmas gift. Keep up the good work”
Added 16th March 2011
“I am delighted with the two books I've received, Whitby and Yorkshire and will get much pleasure from them. As children my brothers and I spent many happy hours on the Sands as they were called by that name in the 1930s - not the Beach as it is named today”
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