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What people say:
Added 10th February 2005
“Hello, just wanted to let you know I really enjoyed seeing the old photographs of Aberystwyth. My grand mother lived quite a lot of her youth there, and I was pleased to be able to see the town as she must have seen it. She married and with her family moved to Australia, so her descendants are all Australian. She was very well loved, and it's nice to make this connection with her youth. Thanks”
Added 16th March 2011
“Super class and quality. Could not be bettered. Thank you for sending so quick”
Added 19th September 2020
“Got my piers calendar and am totally delighted with it. I’m busy searching your pictures archive of my home town and will order some for old friends as their Christmas gift. Keep up the good work”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 5th March 2021
“I am so thrilled with the framed photo print that I have just received from you. Choosing and ordering the print was simple and straightforward, and the quality of the reproduction was first class. I ordered a 1948 print of Ramsgate market place - and I think my mother is in the photo”
Added 16th March 2011
“Very rarely get to write these. Ordered photo for my Dad at about 8.30 on Sunday night (18th) delivered, correct in all regards on 21st. Thank you for getting this to me on time, I am looking forward to giving it to him for Christmas as it shows his primary school and the road he grew up in and is much better than the bar of fruit and nut my brother and I agreed earlier were the only things he would think of if asked to choose a christmas present. Nice also to receive an acknowledgment as a customer thanking me too. Keep up the good work and a Merry Christmas to you”
Added 16th March 2011
“We are delighted with the framed photograph of Dorridge which arrived this morning. Many thanks for your excellent service”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 30th March 2019
“I recently received a personalised copy of your "Did You Know" Cornwall and am delighted with it and is just the sort of book I was looking for. I was more than impressed with your speedy delivery and service. Praise where praise is due. Very many thanks indeed. C. Penn”
Added 11th July 2020
“Just had a preliminary look at your new publication online and will return to it when time permits, but just to congratulate everyone involved in the production of this fascinating history. What a family they were”
Added 16th March 2011
“I felt I had to write to congratulate you on the production of such an excellent book…..I found the book of immense interest”
Added 16th March 2011
“A really charming and evocative book. Well done! I'm very proud to have had my own name printed in it as a pre-publication buyer - Christmas presents sorted”
Added 29th April 2013
“We have just heard from our friend, who has received his map, and is over the moon. He is retracing all the steps of his youth, looking up the streets where family and freinds lived - just what we hoped! Thank you so much”
Added 20th August 2019
“I have just received my order of the framed print of All Saints Church, Crondall with inscription and wanted to let you know that I am absolutely delighted with the end result, and the very speedy and efficient service from yourselves. Am hugely impressed and will definitely deal with you again”
Added 20th March 2012
“I just wanted to say a big thank you for the map I ordered from you. It is a present and I am so pleased with it, it will make a wonderful gift. I am so please I found your website and will definately be using you again. Wonderful maps and great quality”
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