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What people say:
Added 22nd December 2020
“I ordered my picture last Friday. I appreciated this was very likely to miss the Christmas delivery deadline. Imagine my shock and delight when my order was delivered today (Tuesday). This is outstanding service. The picture was a special Christmas gift for a relative. It featured a striking image of my relative's maternal grandfather as a teenager in 1910. A remarkable find from a remarkable collection. Thank you Francis Frith people.”
Added 16th March 2011
“Just wanted to let you know that the picture has arrived & is fabulous! Thank you so much for all your, & the company's, help in getting it here on time. I really can't thank you enough.
I look forward to buying more items from you in the future”
Added 6th January 2012
“I'm so glad that Francis Frith exists, it's a great way to share memories, real spine-tingling nostalgia”
Added 16th March 2011
“Just a quick line to say that I received my framed historical map today and it is utterly wonderful. The gallery style frame is perfect and everything is just how I wanted it. Many thanks for a job well done”
Added 1st November 2022
“First class service delighted with the finshed result. Excellent quality photograph mounting and frame.
Would recomend this company to anyone wanting similar”
Added 14th November 2016
“I have today received my 3 tea towels that I ordered last week over the phone as was having a problem online.I am absolutely delighted with them and can't wait fir the recipients to open them.
Thank you for your excellent service”
Added 16th March 2011
“We are delighted with the framed photograph of Dorridge which arrived this morning. Many thanks for your excellent service”
Added 16th March 2011
“I received the mounted print this morning and I am absolutely delighted with it. I would not hesitate to place further orders with yourselves. This is a gift for my parents 50th Golden Wedding Anniversary and I know it will be truly treasured.
Thank yo”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 3rd December 2018
“Just to say how delighted I am with the picture tea towel which arrived today. The quality of the cloth is high and I'm sure the recipient will love the gift.”
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 16th March 2011
“I received the mounted photographs I ordered today and I would like to say just how pleased I am with them. They are all gifts and I think they will make a fabulous change to the usual humdrum of smellies and alcohol. What a fantastic site and what an excellent but simple idea!! Thanks again”
Added 16th March 2011
“Just wanted to let you know i received my picture of Steeton which i am thrilled to bits with. Thank you so much for taking the time to look in the archives for me”
Added 16th March 2011
“Just to say how delighted I am with the very good prompt service I will definately recommend you to my friends and family.Customer ref 1030853.My son also bought one of your jigsaws for a xmas present.Thanking you all and wishing you a happy xmas and prosperous New Year”
Added 19th November 2022
Mug with photograph
“The photograph curves around the sides of the mug and looks very attractive. It is a very nice present”
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